Assistant Store Manager
Assistant Store Manager
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Job Description
Job Details
Description
Our Mission: Providing people with the skills and resources to become selfsufficient through the power of work.
Our Diversity Statement: LLGI recognizes our employees differences in age disability veteran status ethnicity national origin language race religion family and marital status socialeconomic status gender identity sexual orientation political affiliation and other unique attributes. The individual differences life experiences knowledge innovation unique capabilities and talent our employees bring to the workplace represent an essential part of our culture.
Job Title: Assistant Store Manager
Department: Retail operations
Reports To: Store Manager
Classification: NonExempt
EEO1 Category: Sales Worker
Safety Sensitive: Yes
Supervises: In absence of the Store Manager
Job Summary
The Assistant Store Manager works in collaboration with the Store Manager to manage all aspects of the store operations including collecting donations processing donations sales managing staff financial performance and loss control activities. The person in this role conducts themselves with honesty and integrity ensuring that all business activities are transparent and ethical. The Assistant Store Manager position is considered a developmental role with the goal being to advance to a Manager position.
Essential Job Duties
1. Oversee store operations in the Store Managers absence
2. Direct activities of store employees and volunteers to ensure that sales transactions and donated goods are processed and reported accurately
3. Communicate the organizations mission vision and values and promote diversity
4. Train coach and provide feedback to help staff strengthen and develop skills
5. Ensure store staff follows policies and procedures
6. Assist the Store Manager in recruiting hiring onboarding training scheduling coaching documenting and communicating staff performance and behavioral issues
7. Demonstrate leadership and positive role modeling for retail staff
8. Report loss control concerns to the Store Manager in a timely manner
9. Effectively manage time and monitor retail staff time to ensure that work is completed
10. Assume responsibility and accountability for the completion of job duties
11. Ensure the proper maintenance and care of equipment machinery and facilities
12. Follow general housekeeping standards and maintain a clean and organized sales floor
13. Work in collaboration with the Store Manager in developing and managing the stores budget
14. Assist the Store Manager to maximize the stores financial performance and to achieve desired results
15. Maintain quality control in retail operations
16. Contribute to team success by involving others in work processes decisions and actions 17. Perform bank deposits and related cashhandling duties
18. Fulfills safety captain duties in the absence of a designated safety captain
19. Fill in for store staff as needed
20. Travel to locations within the LLGI territory to support the organizations needs
21. Perform other tasks as assigned
Competencies
Adaptability Managing Conflict Stress Tolerance Communication Tenacity Urgency Coaching Delegating Building Trust
Qualifications
Education Experience and Credentials
Requires high school diploma or equivalent
Requires 2 years of retail experience with a minimum of 1 year supervising others
Basic knowledge of Microsoft Office products including Word PowerPoint Outlook Excel; and pointofsale software
Valid drivers license safe driving record proof of insurance and reliable transportation.
Requires CPR/First Aid certification or ability to obtain certification within six months of employment Requires DSP training or ability to complete training within one year of employment for locations with service participants
Maintains confidentiality of information related to LLGI operations financial matters and personnel matters Requires basic knowledge of Microsoft Office products including Word PowerPoint Outlook and Excel; and the ability to utilize other software such as payroll and point of sale
Knowledge Skills and Abilities
Demonstrates sensitivity and the ability to communicate with a diverse population and promotes diversity and inclusion throughout the organization
Interacts with people in a manner that enhances their dignity privacy and confidentiality Requires a high level of professionalism integrity business conduct and ethical behavior. Understands and follows LLGI policies and procedures
Requires the ability to be consistently at work and on time on scheduled work days.
Embraces the mission vision and values of LLGI
Conveys information clearly through verbal communication
Works independently while fostering a strong team atmosphere
Physical Requirements
Lift or move up to fifty 50 pounds of clothing and housewares safely on and off retail shelving fixtures up to ten 10 feet high clothing racks four 4 feet high and zracks six 6 feet high
Push and pull zracks holding up to one hundred 100 pieces of clothing and weighing a minimum of 150 pounds The ability to bend and reach into gaylords five 5 feet high to remove clothing and housewares Manual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging guns Stand for long periods throughout the day
The ability to perform a combination of tasks for extended periods such as stooping bending kneeling crouching crawling lifting reaching carrying pushing or pulling objects to sorting and hanging clothing and placing housewares on shelves and racks
Demonstrate visual acuity to evaluate donated items for quality
The ability to identify smells to evaluate donations for undesirable odors such as mold must dust bodily fluids and/or urine
Environmental Conditions
Work in a light industrial/warehouse environment with exposure to heat and cold
Subject to exposure to allergens including dirt dust mold metals rubber plastics latex and pet hair Requires occasional travel to other stores and job sites
Tools and Equipment
Cash register credit/debit card machine barcode reader shopping carts shopping baskets wheeled spring carts wheeled deep carts wheeled zracks handheld pricing machine handheld tagging machine pallet jacks basic retail equipment personal protective equipment hand trucks furniture dollies 4wheel metal/plastic cagesmaterial lifts furniture dollies trash bin/can bushel carts trash compactor trash dumpster forklifts stackers (if applicable) company vehicles
Regular Contacts
LLGI Staff Volunteers/Community Service Workers Vendors/Suppliers General Public Donors/Customers Service Participants
At Land of Lincoln Goodwill we offer a variety of benefits to our employees. For more information on what LLGI offers please click on this link: Land of Lincoln Goodwill is also a drug free workplace and equal opportunity employer. Safetysensitive positions offeredaresubject to a preemployment drug screenandall positions are required to have a criminal background check.
Apply today. Our Goodwill team is waiting for YOU!
Required Experience:
Manager
Employment Type
Full-Time
