Part Time Branch Ambassador - Harahan Area

The Reimagined Branch Experience:

Welcome to a new idea in banking. Here at Capital One were redefining how people bank. You see we believe banking should fit our customers everyday livesnot the other way around.

As a Branch Ambassador youll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers banking experience. Youll also perform a wide variety of transactions including check cashing deposits transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset in addition to being customer experienceobsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. Were not just looking to fill open positionswe seek outgoing passionate people who really want to be a part of this whole reimagined banking experience.

Heres what were looking for in you:

• Youre friendly and engaging and can connect with customers. Yep youre a people personwhether youre helping folks with technology challenges having casual conversation or simply showing off some of the cool services and products we offer.
• You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. Youll get to pull in experts that can help guide your customers to their financial destination.
• Youre aware of the importance of being compliant when working at a bank. Youll ensure all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.
• Youll support customers in all areas of the branch from the cash handling and service needs to rotating throughout the branch based on the customer needs.
• The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally the expert.
• Youre naturally curious and like to learn. Well teach you what Capital One has to offer our customers in products services and experiences to help guide them in the right direction toward their financial goals.
• Youre digitally savvy. Youll showcase whats possible in our physical space and how to easily navigate our mobile and online experience using the branchs laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services.
• Are you a team player If so you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you.
• Youll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions.
• Youll be able to travel between branches in assigned local area and support the market that you are assigned.

If youre nodding along and like what youre reading lets talk.

Basic Qualifications:
High School Diploma GED or Equivalent Certification
At least 1 year of Retail Sales or Customer Service experience

At least 6 months of cash handling experience

Preferred Qualifications:
Associates degree

2 years of Retail Sales or Banking Experience

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum fulltime annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total wellbeing. Learn more at theCapital One Careers website. Eligibility varies based on full or parttime status exempt or nonexempt status and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process please send an email to

Capital One does not provide endorse nor guarantee and is not liable for thirdparty products services educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).