Senior Mentor - Parent Pathways - Adelaide South
Senior Mentor - Parent Pathways - Adelaide South
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1 Vacancy
Job Description
Number of Positions Available:
ABOUT US
The Salvation Army is a Christian movement and one of Australias largest and mostloved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief we are always here providing support safety community and opportunity.
At the Salvation Army Employment Plus (EPlus) weve worked with over 200000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We dont ever see a job as just a job. We see a job as an opportunity for a better more secure more stable and empowered life.
About the opportunity
Are you passionate about empowering parents to achieve their educational and career goals
Join our Parent Pathways Morphett Vale team where you will play a key role in helping parents identify and reach their education and employment goals ultimately contributing to their longterm economic security. This Senior Mentor position offers comprehensive support to parents who may be facing complex challenges delivering an empowering and encouraging experience.
The successful candidate will be responsible for:
Build trusted relationships across a caseload of participants providing an elevated level of customer care and professional support assisting in addressing more complex needs and barriers throughout their journey
Foster meaningful interaction through initial and ongoing participant appointments guiding them to achieve their goals and unique program objectives
Identify and address barriers to employment through referral to relevant community support services and provide ongoing mentoring
Facilitate job placements with local employers for jobready participants and provide continuous support to ensure lasting employment success
Work both independently and collaboratively to exceed KPI targets driving team and personal success
Ensure all tasks are executed in full compliance with Department guidelines legislative requirements and organisational procedures and policies
About you
Relevant diploma level qualifications in areas such as Employment Services Community Services or other relevant areas is
Previous experience in employment services or other relevant support services including advanced barrier management reverse marketing placement of candidates into employment and provision of postplacement support and verification will be highly regarded
Relevant lived experience would be highly valued as it enriches our support for participants experiencing barriers whilst navigating a complex system. Your personal journey will bring empathy understanding and empowerment to those we serve
Demonstrated success in a highperforming workplace with a strong commitment to high quality values based human services
Advanced conflict resolution and problemsolving skills
Welldeveloped skills in customer service coaching and administration
Excellent written and verbal communication
Strong computer literacy skills including proficiency using MS Suite of programs
Must hold a Drivers licence and a Working with Children Check or relevant state equivalent (or are willing to apply for a WWCC)
Applicants will be required to undertake a police check it is not mandatory to have a clear criminal history
In return we offer
Attractive remuneration & NFP salary packaging benefits $15900 taxfree meal & entertainment benefits)!
Great worklife balance with an opportunity for a 9day fortnight or an accrued day off every 4 weeks
Comprehensive and supportive on the job trainingincluding the opportunity to undertake tertiary education relevant to your position
Discounted fitness memberships health insurance retail discounts and more
Attractive leave benefits with access to purchased leave 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvosvolunteering
Access to free counselling and health & wellness initiatives fostering a supportive and inclusive approach to your psychosocial health
Longterm employment opportunities within the Employment Plus & the wider Salvos networks
Are you ready to join a respected values driven notforprofit organisation thrive in a challenging yet rewarding role and work closely alongside parents of young children to help them build their future career If your answer is YES!Apply now and complete the online application including a cover letter addressing the above requirements.Your cover letter can be uploaded alongside your resume or as one document.
At Employment Plus we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment such as alternative application methods or if you have a general enquiry about a role please contact our Talent Acquisition team at . Please specify the job title and location in the subject line.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures languages capacities sexual orientations gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity Compassion Respect Diversity and Collaboration
Required Experience:
Senior IC
Employment Type
Full-Time
