Patient Scheduler
Patient Scheduler
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Our office Wichita Endodontics East is seeking a talented Patient Scheduler to join our busy specialty practice.
We are looking for a talented and skilled Patient Scheduler to help us accomplish our mission to improve the lives of our patients by providing a worldclass specialty experience for every patient. Here is what you need to know about the role our team and why we could be the right next step in your career.
Your Responsibilities
The primary purpose of the phone room scheduler is providing a friendly successful informative and supportive first contact for our patient and referral offices. This position works closely with the support staff team that includes front office billing and insurance and other schedulers as well as interaction with members of the clinical team and Doctors.
- Provide highlevel customer service to our patients and referral offices via phone.
- Utilize multiline phone queue system to efficiently assist callers.
- Direct callers to appropriate department for assistance if not calling to schedule an appointment.
- Assess document and dock patients to RN utilizing clinical messaging for postsurgical questions and concerns.
- Accurately schedule patients for consultation and surgical procedure in the patient EMR system using appropriate policies and protocols.
- Obtain appropriate insurance information and complete the insurance verification form accurately.
- Educate patients on innetwork insurance policies and protocols for outofnetwork insurances.
- Contact patients to reschedule their appointments due to schedule changes.
- Performs other duties as assigned or requested such as but not limited to patient registration queue patient EMR data entry/scanning referral office requests and chart preparation.
- Comply with all HIPAA regulations at all times.
- Follow and model the Practices values and inspire others to achieve the same.
As one of the essential members of our office you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
The Patient Scheduler plays a vital role in ensuring that our patients receive the best possible care by effectively communicating and coordinating appointments. You also have the following:
- 12 years of experience in a dental office preferably as a patient scheduler or patient coordinator or in a similar patientscheduling role preferred but not required
- Strong interpersonal skills with the ability to build rapport and trust with patients and the dental team.
- Excellent communication skills both verbal and written to explain information in a clear and understandable manner.
- Detailoriented and organized with the ability to manage multiple tasks and priorities simultaneously.
- Proficiency in dental software and basic computer skills.
- Understanding of dental terminology procedures and insurance processes.
- Empathetic and patientcentered approach to customer service.
- A high school diploma.
If this sounds like you you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants Sterilization Technicians Specialists Office Managers Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued respected and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their livesat home at work and everywhere in between.
Your Benefits & Perks
- BCBS High Deductible & PPO Medical insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Shortterm & LongTerm Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
- Diverse and Inclusive Work Environment
- Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members past future and present to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range
$15 $19 USD
Specialty1 Partners and its affiliates are equalopportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a nonexhaustive list): race color age religion gender national origin disability sexual orientation gender identity protected veteran status or other characteristics in accordance with the relevant governing laws. Specialty1 Partners Privacy Policy and CCPA statement are available for view and download at Partners and all its affiliates participate in the federal governments EVerify program. Specialty1 further participates in the EVerify Program on behalf of the clinical practice entities which are supported by Specialty1. EVerify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The EVerify process is completed in conjunction with a new hires completion of Form I9 Employment Eligibility Verification upon commencement of employment. EVerify is not used as a tool to prescreen candidates. For uptodate information on EVerify go to click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to optout of future messaging. Reply HELP for help. View our Privacy & SMS Policy submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Employment Type
Full Time
