Collections Technician
Collections Technician
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Job Description
Summary Statement
Essential Functions
- Compute fiscal/financial transactions.
- Reconcile transactions/accounts.
- Review to ensure compliance with required documentation signatures and rules/regulations.
- Record fiscal/financial transactions to various financial information systems.
- Interact with public/private sector to provide/obtain information.
- Compile information/develop reports for use by others.
- Monitor balances and report discrepancies.
Job Requirements
- Experience in processing financial transactions in areas such as accounting or cashiering.
- Experience in providing customer service over the phone in person and in writing
- Experience handling multiple payment methods (i.e. cash checks credit cards)
- Experience keyboarding preferably at a rate of at least 40 words per minute.
- Knowledge of recordkeeping which includes maintaining records logs and filing systems.
Conditions of Hire
- A satisfactory criminal background check is required as a condition of hire.
- Direct deposit of paychecks is required as a condition of hire.
- Must be able to move/lift a box of paper (approximately 40 pounds).
- Must have a valid state drivers license.
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application online all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by callingor by visiting . You may also callor email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
IC
Employment Type
Gig
