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Job Location drjobs

Tucson, AZ - USA

Monthly Salary drjobs

$ 61500 - 71500

Vacancy

1 Vacancy

Job Description

DEPT OF TRANSPORTATION

Driving the future of transportation with a diverse and innovative team
To learn more about the ADOT team CLICK HERE

SYSTEMS/LAN ADMINISTRATOR

Job Location:

Address: OMSPL LAN CENTRAL
1221 S. 2nd Ave Tucson AZ 85713

Posting Details:

Salary: $61500 $71500

Anticipated Salary: $66500.00

Grade: 23

Closing Date: 04/23/2025

Job Summary:

Responds promptly to complex customer need submitted by the service desk customer and/or outside stakeholder. Takes a customercentric approach to problem solving. Solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments.

This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Processes documents and coordinates resolution of trouble calls with help desk and customers.

Works in conjunction with the agency hardware and software teams to ensure compliance with statewide standards and documentation.

Other duties as assigned as related to the position.

Knowledge Skills & Abilities (KSAs):

Knowledge:
* General working knowledge of infrastructure technologies and inhouse developed applications utilized in the enterprise.

Skill:
* Strong customer service skills.
* Excellent interpersonal written and oral communication skills.
* Intermediate troubleshooting skills.
* Google Workspace

Ability:
* Balance prioritize and organize multiple tasks.
* Work collaboratively in teams and across organizations.
* Synthesize feedback and adjust plans accordingly.
* Build strong relationships inside and outside the organization.

Selective Preference(s):

Bachelors degree and/or 3 or more years of experience in IT related field. Certifications; Microsoft A Server Network CompTIA

PreEmployment Requirements:

This position requires driving or the use of a vehicle as an essential function of the job and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current valid classappropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C. R210207.11.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (EVerify).

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental LeaveUp to 12 weeks per year paid leave for newborn or newlyplaced foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and longterm disability insurance
Optional employee benefits include shortterm disability insurance deferred compensation plans and supplemental life insurance

By providing the option of a fulltime or parttime remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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