Logistics Manager
Logistics Manager
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Job Alert
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$ 142000 - 148000
1 Vacancy
Job Description
Position Summary
Headquartered in Ridgefield Park N.J. Samsung Electronics America Inc. (SEA) is a leader in mobile technologies consumer electronics home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader our passion for innovation has been the common thread throughout our history. Weve grown into one of THE most recognized global brands. We consider ourselves relentless pioneers that push boundaries and defy barriers. The company pushes beyond the limits of todays technology to provide groundbreaking connected experiences across its large portfolio of products and services including mobile devices home appliances home entertainment 5G networks and digital displays. As EPAs ENERGY STAR Corporate Commitment Partner SEA is dedicated to making a positive impact on the environment through its ecoconscious products practices and operations.People Excellence Change Integrity Coprosperity
Role and Responsibilities
Samsung Electronics America is looking for a Manager within our Customer Account Management team. In this role the selected candidate will be an excellent communicator whos able to translate customer needs into cross functional actions and fulfill them. This role will maintain relationships across the logistics network and internal business partners to ensure shipments are delivered to the customer within the requested delivery window. This role will actively manage the logistics operations of SEA and identify areas for performance improvements.
Responsibilities
Month end forecasting and planning
Weekly RTF ownership monitoring for delays
Responsible for account management and meeting company MBOs
Customer facing role representing logistics
Resolve customer complaints quickly and effectively while ensuring improvements are made to prevent repeat instances
CrossDepartmental collaboration with internal business partners
Manage orders for timely appointment setting ontime shipping ontime delivery and reconcile exception issue
Manage revenue recognition to meet monthly and quarter company goal
Understand and ensure compliance to customer routing guides as required
Manage report and provide action plan to support vendor score card target
Generate weekly KPI and forecasting reports by working with the Samsung Supply Chain Team
Respond to standard requests from internal and external customers
Decision making within guidelines and policy
Requirements
5 years of leadership experience in retail sales supply chain logistics and customer account management
Ability to identify the business needs driving client requests and translate into company objective
5 years of experience with 3PL/carrier operations
Acts with high integrity and understands proper business acumen
Excellent listening communication and interpersonal skills
Demonstrated expertise in strategic planning and client relations
Prior experience in project management
Aptitude for fostering positive relationships
Multilevel communication skills
Must have advanced Microsoft Office Suite of PC software applications experience with Excel spreadsheet and PowerPoint preparation skills
BS or BA in Supply Chain Logistics or similar field
SAP experience is a plus
Travel up to 20 30
Skills and Qualifications
#LIJM1
Life @ Samsung @ Samsung salary range for this role for candidates based in California is expected to be between $142000 and $148000. Actual pay will be determined considering factors such as relevant skills and experience and comparison to other employees in the role.
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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.
* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Teamor for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Required Experience:
Manager
Employment Type
Full-Time
