Program Manager
Program Manager
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$ 98979 - 139274
1 Vacancy
Job Description
THE POSITION
- With supervisor approval incumbents may be eligible for intermittent remote work;however they must physicallyresidewithin the Sacramento region orhave the ability toregularly report to a City of Sacramento physical worksite with little notice.
This is a leadership position within the Community Development Department that reports to the Assistant Director. This position leads major programs and projects supervises a team of administrative staff helps oversee administrative functions and supports four divisions including Planning Building Code Compliance and Animal Care Services. The Program Manager focus areas include human resources communications employee enrichment procurement contract administration facility projects and maintenance information technology projects grant management and commissions and public hearings such as the Planning and Design Commission Preservation Commission and Planning Director Hearings. Additional duties consist of but are not limited to reviewing and updating department policies and procedures collecting and reporting performance measures and implementing audit recommendations.
IDEAL CANDIDATE STATEMENTThe ideal candidate will have a strong knowledge of the principles of public administration human resources contract management and developing departmentwide policies and procedures in a dynamic work environment. This individual will have strategic decisionmaking abilities a strong knowledge of formulating and interpreting government codes and ordinances departmental and organizational policies and programs excellent leadership strong communication problems solving skills and knowledge of project management. Additionally the ideal candidate will have the ability to build and manage strong relationships internally and externally. Experience supervising and training others is desired.
Under limited direction a Program Manager organizes and manages major programs or projects with a high degree of visibility and substantial citywide impact; supervises professional technical and clerical staff; coordinates administrative functions; and develops procedures programs and methodologies.
DISTINGUISHING CHARACTERISTICS
This management level classification may be populated with multiple incumbents who exercise a broad range of authority over complex programs critical to a departments mission. Responsibilities require work beyond typical program or project management work. Incumbents must exercise substantial innovation and leadership in developing and managing programs or projects. The Program Manager is distinguished from the lower classification of Program Specialist in that the Program Manager is responsible for administration and management of major complex programs and projects with high visibility and substantial citywide impact.
This class is distinguished from that of Support Services Manager in that the latter class manages all internal support functions for a department and supports a board or commission.
SUPERVISION RECEIVED AND EXERCISED
Limited direction is provided by a department head or division manager. Supervision on a regular basis of three or more assigned staff positions is required to hold this classification. ESSENTIAL DUTIES AND RESPONSIBILITIES
- Organizes coordinates and manages one or more major programs or projects with high visability and citywide impact; coordinates administrative functions including budget preparation financial management contract administration and personnel administration for the program.
- Develops procedures and methodologies within compliance requirements; interprets and applies existing policies to actual situations; coordinates development of work plans selects and supervises staff; meets with staff to identify and resolve problems assigns work activities and evaluates work products.
- Serves as principal contact for the program/project; confers with department heads division chiefs members of professional staff and other officials concerning programs regulations procedures policies etc.; represents the department in a variety of meetings involving program coordination or regulatory requirements; may serve on commissions or nonprofit boards as part of program service delivery.
- Develops and maintains informational and statistical reports regarding program performance goal attainment and service levels; conducts customer service audits and delivers customer service training.
- Works with vendors and suppliers; writes RFP/RFQs contracts and grant applications; negotiates terms conditions and performance standards.
- Provides exceptional customer service to those contacted in the course of work.
- Other related duties may also be perfomed; not all duties listed are necessarily performed by each individual holding this classification.
- Organizes coordinates and manages one or more major programs or projects with high visability and citywide impact; coordinates administrative functions including budget preparation financial management contract administration and personnel administration for the program.
QUALIFICATIONS
Knowledge of:
- Principles and practices of public administration including governmental finance budgeting personnel administration procurement methods.
- Methods and practices of modern office management.
- Advanced principles and practices of research analysis and technical report writing.
- Functions and missions of publicly appointed Boards or Commissions.
- Principles and practices of supervision.
- Advanced principles and practices of project/program development management and administration.
- Principles and practices of supervision and training.
- Collecting and analyzing large volumes of data and reaching a conclusion supported by the research.
- Building a consensus among parties with competing or conflicting interests.
- Supervising and motivating employees and generating departmentwide cooperation in support of strategic goals and plans.
- Use of computers computer applications and software.
- Prepare technical or analytical reports.
- Interpret and apply regulatory practices rules and policies to actual situations.
- Present ideas effectively orally and in writing.
- Establish and maintain effective working relationships with people of diverse backgrounds.
- Meet deadlines in a highly political environment.
- Effectively plan develop and implement a comprehensive program with a broad scope and high degree of complexity.
- Manage highly complex subject matter.
- Make program or project changes based on analysis of results new legislation or departmental changes.
- Exercise administrative supervision and direction over professional technical and clerical staff.
Experience:
Six years ofprofessional leveladministrativeand analytical experience including two yearsof which must be in the program area.
AND
Education:
Graduation from an accredited fouryear college or university with major coursework in business or public administration or a closely related field.
Note: It is highly desirable the required years of professionallevel experience be attained in a governmental jurisdiction.
Substitution:
A postgraduate degree may substitute for one year of the required professional level governmental administrative and analytical experience.PROOF OF EDUCATION
Proof of education such as but not limited to university/college transcripts anddegrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable.
An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.
- Principles and practices of public administration including governmental finance budgeting personnel administration procurement methods.
THE SELECTION PROCEDURE
Please note the City of Sacramentos preferred method of communication with applicants is via email. As such please ensure you verify the email address on your application and check your emailfrequently including your spam and junk folders. All email notifications can also be accessed through the applicant inbox.
1. Application: (Pass/Fail) All applicants must complete and submit online a City of Sacramento employment application by the final filingdeadline;- Employment applications must besubmittedonline; paper applications will not be accepted.
- Employment applications will be considered incomplete and will be disqualified:
- If applicants do not list current and past jobrelated experience in theduties area of theWork Experience section.Note: Qualifying experience is based on fulltime experience 40 hours per week). Qualifying experience is calculated to the fulltime equivalent (prorated if less than 40 hours/week).
- If see resume is noted in the Work Experience section; a resume will not substitute for the informationrequiredin the Work Experience section.
- Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
- Proof of education such as but not limited to university/college transcripts and degrees should be submitted online with your application. Proof of education will berequiredat time of appointment.
2. Supplemental Questionnaire:(Pass/Fail) In addition to the City of Sacramento employment application all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filingdeadline;- Responses to the supplemental questionnaire must besubmittedonline; paper questionnaire will not be accepted.
- Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed.
- A resume will not substitute for the informationrequiredin the supplemental questionnaire.
- Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process.
3. Screening Committee: (Pass/Fail) All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications as stated on the job announcement for applications selected by the hiring department.
4. Interview Process:Human Resources willforwardapplications to the hiring department. Thosedeterminedto be the most qualified candidates will be invited toparticipatein an interview process.
5. Conditional Hire:Upon receipt of a conditional offer the selected candidate must complete and pass Live Scan/ applicable candidates may also need to pass a preemployment medical exam controlledsubstanceand/or alcohol test andpossessany required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.
QUESTIONS:
For questions concerning this job announcement and the application process:- Please visit for a comprehensive stepbystep guide to the application process.
- For technical support between 6 AM 5 PM PT contact Live Application Support at.
- Visit the City of Sacramento Human ResourcesDepartment website at an email to ;or
- Call the Human Resources Department at
Required Experience:
Manager
Employment Type
Full-Time
