IT Tech Support I
IT Tech Support I
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1 Vacancy
Job Description
AnticipatedSchool Year Opening
IT Tech I Support
GCVS is a growing Massachusetts public virtual school that offers our teachers and staff members the excitement of exploring innovative pathways in education. Daily our talented teachers and staff experience the impact they make on the lives of our students.
GCVS is dedicated to providing topquality learning experience for students and educators. Technology
plays a vital role in our mission and we are looking for a skilled IT Tech I Support to our school.
The IT Tech I Support will report directly to the IT Manager.
As a TECH I SUPPORT you will:
- Triage incoming calls chat email or ticketing systems requests
- Support and provide entry support for students parents and staff
- Need to be capable of working with students parents and staff members with all manners of experience in a calm and smooth manner
- Have a Positive Outlook
- Be a committed learner as technology is always growing and changing
- Service Chromebooks & Window devices
REQUIRED QUALIFICATIONS:
- Excellent Written & Verbal Communication Skills
- Ability to write up Operating Procedures
- Must be willing to earn A Certification
This position is based out of our Greenfield MA office and includes some flexibility for working from home. There may be some limited instate travel requirements.
GCVS offers a friendly working environment and excellent benefits.
OUR MISSION:
The Greater Commonwealth Virtual School a public school of choice serves students from across Massachusetts who need a learning community that is accessible and flexible.
Employment Type
Full-Time
