Application Support Analyst Group Functions Technology
Application Support Analyst Group Functions Technology
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Job Description
Join our Group Functions Technology team!
How will you Contribute:
Reporting to our Director of Platform Technology; you will be a part of the technical support team supporting Financial Applications; including enterprisewide critical cash management and treasury solutions/banking interfaces.
Responsibilities:
Data governanceongoing operational support (including monitoring setup and end user support); application development; supporting global financial process change initiative and leading change throughout the business units; implementing changes and upgrades to all systems supported by Group Finance and Treasury; maintaining a controlled reliable accessible and stable financial reporting environment.
Provide application /system support for Finance & Treasury applications.
Support of Vulnerability Management program.
Provide global end user application supportassess and document security patches update server and application inventory update and consolidate documentation and provide general platform support through change requests and Incident process.
This role supports a high availability team which involves oncall/afterhours support as well as weekend as required.
Must Have Skills:
5 years of experience supporting Financial applications on Windows server and desktop platform.
Strong knowledge of Windows server and desktop OS Windows 2019Windows 2022 and Windows 11 desktop OS)
Solid grasp of Office 365 application suite Microsoft Azure cloud technologies Power BI.
Experience working with UNIX based operating systems such as Linux Red Hat AIX.
Exposure to middleware applications such as WebLogic WebSphere JBoss Tomcat IIS.
Basic understanding of TCP/IP networking secure file transmission protocols such as SFTP FTPs and PGP Encryption.
What can we offer you
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong worklife balance.
Professional development and leadership opportunities.
Our commitment:
Valuesfirst culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Primary Location
Working Arrangement
Salary range is expected to be between
$71925.00 CAD $119875.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Required Experience:
IC
Employment Type
Full-Time
