Room Attendant
Room Attendant
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Job Description
The IHG Hotel Indigo is a luxurious 4star boutique hotel in the heart of have a fantastic opportunity for a Room Attendant to join our team.
What will I be doing
As a Room Attendant you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically you will be responsible for performing the following tasks to the highest standards:
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain the trolley on a daily basis
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Be environmentally aware
- Dispose of waste accordingly
- Manage guest requests in a timely and efficient manner
- Comply with hotel security fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for
A Room Attendant serving IHG brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Hotel experience
- Experience in a similar position
Why you should apply
- Exclusive access to the employee recognition & reward scheme Heeton Rewards
- Servicebased annual leave (increasing up to a maximum of 5 extra days)
- Employee & Friends/Family discounted rates at Heetonoperated and IHG hotels
- Life Assurance Income Protection and Employee Assistance schemese
- Referral scheme
- Numerous voluntary benefits including buy holiday scheme Cycle to Work Medicash Health Plan and many more
- Heeton is an expanding company which offers excellent career training and development opportunities
- Fantastic career potential with one of the UKs fastgrowing hotel operators
- Retention bonus on completion of 3 and 6month service
In line with the requirements of the Asylum & Immigration Act 1996 all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process
Employment Type
Part-Time
