Inventory Billing Clerk Medical Devices Gauteng
Inventory Billing Clerk Medical Devices Gauteng
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2years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Purpose:
To obtain orders for inventory usage in a timely manner. Build and maintain relationships with both internal and external stakeholders to accomplish this.
Reporting
This position will report to the Group Inventory Supervisor
AREAS OF RESPONSIBILITY
Tracking and Monitoring Tasks:
- Follow up on pending orders and ensure completion of invoicing process within a set timeframe;
- Monitor the progress of pending orders updating relevant team members and management about any delays or issues;
- Maintain organized records of followup activities including dates actions taken and responses received
Customer Service & Communication:
- Communicate with customers and internal departments to gather updates or provide information;
- Follow up on outstanding payments or purchase orders to ensure timely collection;
- Prepare and issue invoices to clients for products delivered in a timely and accurate manner;
- Ensure that all invoices are compliant with company policies.
Reporting and Recordkeeping:
- Generate reports summarizing the status of followup activities providing insights into any delays bottlenecks or unresolved issues.
- Maintain and organise documentation for easy retrieval ensuring compliance with Company policies
Problem Resolution:
- Assist in resolving issues or concerns raised during the followup process including contacting customers/support/logistics/sales;
- Escalate unresolved issues to management for further action
Maintaining Customer Relationships:
- Ensure that followup process contributes to positive customer relations reflecting a commitment to customer satisfaction.
- Handle sensitive customer situations professionally maintaining the reputation of the company.
- Adhoc Duties as and when required.
Capabilities
- Strong administrative skills;
- Excellent verbal and written communication skills;
- Excellent interpersonal skills;
- Ability to prioritize work under pressure and against timelines;
- Initiativetaker and highly motivated;
- Attention to detail and methodical investigative approach;
- Understanding of inventory management principles and practices;
- Team player with strong work ethic and integrity;
- Selfmotivated with a high level of achievement;
- Intermediate Excel skills.
Requirements
Qualifications
- Grade 12 (Matric) is a minimum requirement;
Experience required
- Experience in Customer Service (Medical Device Industry);
- Experience in Inventory Management processes in the Medical Device Industry will be advantageous;
- Experience in ERP would be an advantage;
- Skilled in Microsoft Office with intermediate MS Excel is a requirement
Benefits
Qualifications Grade 12 (Matric) is a minimum requirement; Experience required Experience in Customer Service (Medical Device Industry); Experience in Inventory Management processes in the Medical Device Industry will be advantageous; Experience in ERP would be an advantage; Skilled in Microsoft Office with intermediate MS Excel is a requirement
Education
Grade 12
Employment Type
Full Time
