Job Title: Ticketing Executive
Location: InfoParkKochi Kerala
Work Schedule: 6 Days a Week
Experience : 13 years in Ticketing
Shift: 9 Hours per Day (Must be available 24/7 on rotation)
Qualification: Graduation
Salary: per month (based on experience and current package)
No of Vacancies: 2
Job Summary:
We are looking for a proactive and detailoriented Ticketing Executive to manage travel systems and ensure smooth booking operations. Ideal candidates should have prior experience with GDS platforms PMS systems and excellent communication skills.
Responsibilities:
- Manage and monitor travel systems and email communications
- Handle hotel bookings activation and verification
- Map hotels using travel provider modules and test for accuracy
- Upload hotel contracts and rates to the extranet
- Maintain updated freesale charts and room allocations
- Assist the reservations team with troubleshooting and issue resolution
- Resolve connectivity issues and manage system updates
Requirements
- Graduation (Bachelor s Degree)
- Fluency in spoken and written English
- Experience with Travel Systems (Opera Online B2B portals)
- Familiarity with GDS (Galileo Amadeus Nuflight) and PMS Prologic)
- Strong IT skills: Windows management networking printer setup troubleshooting
- Proficiency in MS Office
- CRM knowledge is a plus
Experience with Travel Systems, GDS Platforms PMS Systems CRM Software
Education
Any Graduate