Customer ServiceInside Sales Representative
Customer ServiceInside Sales Representative
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Job Description
Job Title: Customer Service/Inside Sales Representative
Pay: $22.00/hour
Hours: Monday Friday 8:00 AM 5:00 PM
Location: Tulsa OK
Job Type: TemptoHire
Position Summary
The Inside Sales Representative serves as the primary liaison between the company and its customers ensuring a high level of service and satisfaction. This role is responsible for accurate and timely processing of orders communication with customers and coordination with internal departments to support ontime deliveries and maintain proper documentation.
Essential Duties and Responsibilities
Act as the main point of contact for assigned customer accounts via phone email and customer portals.
Manage customer communications related to orders pricing delivery schedules stock availability and general inquiries.
Process incoming customer purchase orders: assign job numbers verify inventory enter sales orders and generate proof copies.
Maintain open order status reports and send shipping documentation to customers daily.
Upload documents to customer portals as required.
Issue Return Goods Authorizations (RGAs) and Return for Analysis (RFAs).
Support Accounts Receivable with followup on pastdue invoices.
Maintain accurate customer pricing schedules.
Scan and archive customer purchase orders in Master Control.
Provide coverage for coworkers during absences.
Perform all responsibilities in accordance with safetysensitive role requirements.
Carry out other duties as assigned.
Qualifications
High school diploma or GED required.
Minimum of one year of relevant experience in a customer service or sales support role.
Strong customer service and telephone communication skills.
Intermediate proficiency in Microsoft Excel Word Outlook and general office technology.
Excellent verbal and written communication abilities.
Strong mathematical skills for pricing and invoice support.
Must be detailoriented proactive and capable of managing multiple tasks in a fastpaced environment.
Reliable and selfmotivated team player with a professional demeanor.
Must be capable of running errands as needed.
Physical Requirements
Prolonged periods of sitting.
Occasional moderate lifting of boxes.
Occasional bending kneeling or crouching.
Safety Sensitive Position
This position is designated as a Safety Sensitive Position under the Oklahoma Medical and Patient Protection Act.
Job Order #: 120559
Employment Type
Full Time
Company Industry
Advertising Services / Business Consulting and Services / Air /
