Sr UX Researcher Futures Insights Devices Design Group
Sr UX Researcher Futures Insights Devices Design Group
Posted on :
07-04-2025
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1 Vacancy
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Job Description
The Amazon Device and Services Design Group (DDG) creates revolutionary products used by millions of customers around the world every day including Echo Fire TV Alexa Communications and more. Within DDG the DDG UX Research (UXR) team enables Amazons Devices and Alexa business to make informed decisions based on sound mixedmethod research and analytics. We are seeking an exceptional Sr. UX Researcher to partner with our Design team responsible for informing midtolong term strategic planning. This role will report to the Head of Futures Insights. If you are passionate about using research to inform early strategic decision making enjoy collaborating closely with diverse and highly skilled researchers designers product managers and engineers and like your efforts to translate into real world impact we want you on our team. This role is based in the Device Design Groups Seattle location but we are open to considering placing well qualified candidates in our London UK studio.
Key job responsibilities
Help build and sustain a program for collecting synthesizing and communicating foundational insights on human needs and motivations and sociocultural trends to inform midtolong term planning efforts of DDG and its product line partners.
Partner deeply with the DDG Design Futures team to inform and shape midtolong term 25 year) concept development and experience roadmaps.
Help leadership determine the right research questions to ask creating longterm research roadmaps that align to and inform business strategy and goals.
Synthesize primary and secondary data to perform quick and thorough analyses leading to focused insightful and actionable findings.
Define invent and execute research methods appropriate to the questions at hand including but not limited to ethnographic and survey techniques.
Translate insights into operational criteria aligned to business goals.
Advance the development of insightbased knowledge management systems to drive organizational decisionmaking and prioritization of investments.
Persuade decision makers to take aligned action on research findings inspire them and help them internalize opportunities to delight customers and differentiate our offerings.
About the team
The DDG UXR team is comprised of more than two dozen highly capable and collaborative ethnographers psychologists and research scientists. With the support of a dedicated research operations team we execute and synthesize human research that provides the business with a deep understanding of the motivations behaviors needs and capabilities of current and potential customers. We reveal insights that clarify opportunities and inspire innovation and translate these insights into operational outcomes. We then partner to iteratively design and test solutions until outcomes are achieved or hypotheses are proven wrong.
6 years of experience in the field of UX research with a focus on early generative research that informs long term business strategy ideally in the digital products and services industry.
Strong portfolio that illustrates how your research has informed strategic decisionmaking.
Working knowledge of a full range of UX research methods with deep expertise in earlyphase qualitative methods and the proven ability to execute the right methodology to get the needed result.
MS in Anthropology Psychology Sociology or a related field.
Ability to independently drive multiple concurrent projects in an agile environment.
Excellent written communication presentation and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Passion for understanding and applying the latest learnings and innovations in social and behavioral science research methods and UX design.
Strategic businessbuilding approach to research with a proven capacity for translating data into bottomline impact.
Ability to handle high complexity and ambiguity defining crisp cogent strategy for netnew product development whether from many diverse inputs or with no input at all.
Experience systematically weaving research insights into ideation and design sprint processes.
Deep understanding of human motivations capabilities and limitations and their implication for product design.
Understanding of the product design process and how research is appropriately integrated at each phase.
Experience with embedded systems and multimodal device interaction (e.g. touch voice and mediated control).
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137000/year in our lowest geographic market up to $226500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Help build and sustain a program for collecting synthesizing and communicating foundational insights on human needs and motivations and sociocultural trends to inform midtolong term planning efforts of DDG and its product line partners.
Partner deeply with the DDG Design Futures team to inform and shape midtolong term 25 year) concept development and experience roadmaps.
Help leadership determine the right research questions to ask creating longterm research roadmaps that align to and inform business strategy and goals.
Synthesize primary and secondary data to perform quick and thorough analyses leading to focused insightful and actionable findings.
Define invent and execute research methods appropriate to the questions at hand including but not limited to ethnographic and survey techniques.
Translate insights into operational criteria aligned to business goals.
Advance the development of insightbased knowledge management systems to drive organizational decisionmaking and prioritization of investments.
Persuade decision makers to take aligned action on research findings inspire them and help them internalize opportunities to delight customers and differentiate our offerings.
About the team
The DDG UXR team is comprised of more than two dozen highly capable and collaborative ethnographers psychologists and research scientists. With the support of a dedicated research operations team we execute and synthesize human research that provides the business with a deep understanding of the motivations behaviors needs and capabilities of current and potential customers. We reveal insights that clarify opportunities and inspire innovation and translate these insights into operational outcomes. We then partner to iteratively design and test solutions until outcomes are achieved or hypotheses are proven wrong.
6 years of experience in the field of UX research with a focus on early generative research that informs long term business strategy ideally in the digital products and services industry.
Strong portfolio that illustrates how your research has informed strategic decisionmaking.
Working knowledge of a full range of UX research methods with deep expertise in earlyphase qualitative methods and the proven ability to execute the right methodology to get the needed result.
MS in Anthropology Psychology Sociology or a related field.
Ability to independently drive multiple concurrent projects in an agile environment.
Excellent written communication presentation and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Passion for understanding and applying the latest learnings and innovations in social and behavioral science research methods and UX design.
Strategic businessbuilding approach to research with a proven capacity for translating data into bottomline impact.
Ability to handle high complexity and ambiguity defining crisp cogent strategy for netnew product development whether from many diverse inputs or with no input at all.
Experience systematically weaving research insights into ideation and design sprint processes.
Deep understanding of human motivations capabilities and limitations and their implication for product design.
Understanding of the product design process and how research is appropriately integrated at each phase.
Experience with embedded systems and multimodal device interaction (e.g. touch voice and mediated control).
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137000/year in our lowest geographic market up to $226500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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