Patient Administration Lead
Patient Administration Lead
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Job Description
Patient Administration Lead
The Duchy Hospital
37.5 Hours & Permanent
Salary: Up to 29000.00 per year (depending on level of experience training and qualification)
We have an opportunity for a Patient Administration Lead to join their team of staff in theAdministration department.
This is a full time role for 37.5 hours a week. The role holder will be required tocover a flexible shift pattern.
Duties of this role include:
Lead and coordinate the daily activities of the patient administration team ensuring service standards and targets are consistently met.
Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas.
Act as the key point of contact for operational queries and escalate issues where required.
Ensure the smooth running of patient bookings admissions discharges and outpatient appointments.
Monitor patient flow processes and liaise with clinical teams to ensure accurate and timely scheduling.
Support improvements to the patient journey by streamlining administration processes and removing delays or inefficiencies.
Applicants should meet the following criteria:
Experience in a healthcare administration or patient services role.
Strong leadership team coordination or supervisory experience.
Excellent communication and interpersonal skills.
Strong organisational skills and attention to detail.
Proficient in Microsoft Office and patient management systems.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits including:
- 25 days holiday per year bank holidays increasing to 30 days with service
- Management Bonus Scheme **For M4 and Above Only**
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals covering preexisting medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies including enhanced Maternity Paternity & Adoption pay
- Noncontributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act as we strive to attract candidates with diverse experiences backgrounds identities or expressions skills work stylesand more.
Were passionate about creating an environment where our people can thrive grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless compassionate committed collaborative brave agile tenacious and creative and are at the core of our purpose and culture.
Employment Type
Full-Time
Key Skills
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