IT Infrastructure Technician Tier 2 Network Support
IT Infrastructure Technician Tier 2 Network Support
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Job Description
IT Infrastructure Technician
An associates degree and two years of appropriate experience or a high school diploma and four years of appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience but does not negate the minimum degree requirement(s).
CCNA Certification or equivalent must be obtained within the first 12 months of employment.
UF Information Technology (UFIT) is currently seeking an entry level IT Infrastructure Technician to join Infrastructure and Communication Technology (ICT) a unit within UFIT.
Employment with UFIT provides an excellent opportunity to work with other employees who are dedicated and focused on understanding and interpreting the technological needs of the University of Floridas innovative and inspirational community.
As part of ICT you will join the Tier 2 Network Support team which is the team that primarily works on the adding removing changing and repair of infrastructure elements of the campus existing networking footprint including remote offcampus locations around the state of Florida. As part of ICT you will support and maintain moderately complex network systems. As part of the Tier 2 Network Support team you will troubleshoot and develop network and communications solutions alike across campus.
Some key responsibilities and characteristics of this position are:
- Responsible for troubleshooting and resolving moderate complex network issues.
- Troubleshoots and resolves moderately complex network problems regarding building level layer1 and layer2 network infrastructure components.
- Configures layer 2 network electronics which includes switches and hubs as specified in the network design guide.
- Evaluates network performance performs periodic maintenance reviews procedures and documents processes for overall continuous systems improvement.
- Follows best practices for new building construction data center updates and major building renovation projects including wallplate equipment renewal projects. Integrates design standards and special requirements into complete configurations.
- Serves as a technical resource person for coworkers and customers for layer2 networks on small to medium size buildings.
- There is a special emphasis on statewide WAN including IFAS and WallPlate building networks. Other network segments include the campus building LANs campus wireless access campus core network and external WAN connections.
About UF Information Technology
About the University of Florida
The University of Florida (UF) is the states oldest largest and most comprehensive land grant university with an enrollment of over 50000 students and was ranked 6th in the country among public universities (US News and World Report 2023 rankings) and 1st among public institutions in the Wall Street Journal 2023 survey. UF is in Gainesville a city of approximately 150000 residents in NorthCentral Florida 50 miles from the Gulf of Mexico 67 miles from the Atlantic Ocean and within a 2hour drive to large metropolitan areas (Orlando Tampa Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford yearround outdoor activities including hiking biking and nature photography. UFs large college sports programs museums and performing arts center support various activities and cultural events for residents to enjoy. Alachua County schools are highly rated and offer various programs including magnet schools and an international baccalaureate program. Learn more about what Gainesville has to offer at Visit Gainesville.
Benefits
Fulltime TEAMS employees will accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at 4 hours biweekly/13 days annually. In addition employees are eligible for ten paid holidays each year.
Vacationaccruing TEAMS employees are eligible for four personal leave days/32 hours per year assuming fulltime status and are intended to give the flexibility to enable units to close from December 26 to 31 when possible determined on a unitbyunit basis.
In addition to paid time off the University of Florida offers a very competitive benefits package.
Achieving a top6 public university ranking means we prioritize employing and working with people with various experiences backgrounds and perspectives to discover new ways to leverage technology for teaching learning research and the business needs of a comprehensive landgrant institution.
$46000
An associates degree and two years of appropriate experience or a high school diploma and four years of appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience but does not negate the minimum degree requirement(s).
CCNA Certification or equivalent must be obtained within the first 12 months of employment.
Valid drivers license required.
The ideal candidate will possess the following education experience and skills:
- CCNA certification and/or equivalent certification
- Knowledge of physical network infrastructure and components.
- Working knowledge of networking protocols such as TCP/IP DHCP DNS and ICMP.
- Provide excellent service through professional and courteous interactions with internal and external stakeholders while meeting business needs
This position requires U.S. work authorization.
A Criminal Background Screening is required.
Applicants are required to submit the following with their application:
- Cover Letter
- Resume or CV
- Professional References (Minimum of 3
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Required Experience:
IC
Employment Type
Full-Time
