Director of Performance Improvement Innovation

State Of Maryland

Posted on : 10-04-2025

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1 Vacancy

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Job Location

Ore, TX - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 10-04-2025

Job Description

Introduction

The Maryland Department of General Services (DGS) supports State and local government agencies as well as local nonprofit organizations and the citizens of Maryland by providing facilities management real estate and surplus property services as well as security and law enforcement for State buildings. DGS is also responsible for a full spectrum of facilities engineering design and construction services almost $1 billion in annual contract administration and overseeing the State procurement process. Here at DGS we truly Do Great Service Consider joining our team!

GRADE

LOCATION OF POSITION

This position is located at:

Baltimore State Office Complex

301 W. Preston Street

Baltimore MD 21201

** This is position is teleworkeligible.

Main Purpose of Job

TheMaryland Department of General Services (DGS) is looking to hire a talented andexperienced leader to serve as the Director of Performance Improvement & Innovation. This position willplay a pivotal role in developing implementing and overseeing the agencysperformance metrics across all DGS divisions. The position will overseecomprehensive humancentric performance and the buildout implementation andadoption of a continuous improvement program that stretches across the entireagency to enhance efficiency and effectiveness across all divisions. Thisposition will play a pivotal role in fostering a culture of continuousimprovement ensuring timely and comprehensive responses to challenges andoptimizing operational processes that are designed with a deep understanding ofthe human and behavioral elements of a highfunctioning organization. Thesuccessful candidate will manage a team of analysts dedicated to providingtrend analyses data visualization and other essential process improvementfunctions. Additionally this role will contribute to the creation of theagencys Strategic Plan by providing critical insights into the effectivemeasurement of short medium and longterm goals.

POSITION DUTIES

Strategic Leadership:

Develop and implement acomprehensive performance management process improvement and innovation strategyfor the agency.

Cocreate and maintainperformance metrics to evaluate the effectiveness of various DGS divisionswithin the agency.

Drive a culture of continuousimprovement and accountability throughout the organization.

Lead mentor and develop ateam of data analysts; foster a collaborative and results oriented workenvironment and ensure continuous professional development opportunities.

Data Analysis and Visualization:

Participate in and/or overseethe collection analysis and reporting of performance data.

Guide data analysts inperforming trend analyses and creating visualizations to supportdecisionmaking.Ensure the accuracy andintegrity of performance data.

Develop and oversee maintenance of an agencywide integrated data management platform.

Process Improvement:

Work with unit heads toidentify opportunities for process improvements and operational efficiencieswithin the department.

Implement best practices andinnovative solutions to enhance agency performance and collaborate with managersto develop and execute improvement initiatives.

Strategic Planning:

Participate in the developmentof the agencys strategic plan.

Provide critical insights intothe measurement of short medium and longterm goals.

Work with senior leadership toalign performance metrics with strategic objectives.

Assist in defining keyperformance indicators to track progress towards strategic goals.

Reporting and Communication:

Prepare and present performancereports to senior leadership and stakeholders.

Communicate performanceinsights and recommendations clearly and effectively.

Serve as the primary point ofcontact for performance management inquiries.

Serve as DGSs liaison to theGovernors Office of Performance Improvement (GOPI).

Serve as DGSs representativeon the Governors Performance Improvement Council.

Team Management:

Lead mentor and develop a team of data analysts fostering a collaborative and resultsoriented work environment.

Ensure continuous professional development opportunities for team members.

DESIRED OR PREFERRED QUALIFICATIONS

Education:

Bachelors degree in Public Administration Business Administration Organizational Development Data Analytics or a related field. Masters degree preferred.

Experience:

Minimum 7 years of progressive experience in process improvement organizational development or organizational change innovation or a related field with at least 3 years in a leadership role.

Experience leading largescale change initiatives and continuous improvement programs.

Proven track record of managing crossfunctional teams and projects and experience developing and implementing performance measurement systems.

Experience with humancentered design principles and their application in organizational development.

Strong background in data analysis and performance metrics to drive decisionmaking and improvement initiatives.

Proficiency in project management methodologies (e.g. Agile Lean Six Sigma) to drive process improvements and innovations.

Ability to work in a fastpaced environment; strong analytical skills and strong written and verbal communication skills.

Excellent interpersonal and collaboration skills with a history of working effectively with multiple stakeholders across various departments or sectors.

BENEFITS

The State of Maryland offers a generousbenefits package that includes:

Tuition reimbursement for those whoqualify

Free mass transit in Baltimore & Annapolis

Generous paid leave that increases withyears of service

Paid holidays

Health coverage with low outofpocketcosts

Employee & employer contributorypension plan

Click on the link below for more information.

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

TO APPLY:

Interested applicants should email a resume and cover letter to include Director Performance Improvement in the subject line ofthe email.

This position is open until filled.

For questions call our HR Office at.

For more information about DGS please visit: is an Equal Opportunity Employer

Required Experience:

Director

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

State Of Maryland

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Director of Performance Improvement Innovation

State Of Maryland

Job Description

Introduction

GRADE

LOCATION OF POSITION

Main Purpose of Job

POSITION DUTIES

DESIRED OR PREFERRED QUALIFICATIONS

BENEFITS

FURTHER INSTRUCTIONS

Employment Type

Company Industry

Key Skills

About Company

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