BellpersonShuttle Driver - Providence Marriott Downtown
BellpersonShuttle Driver - Providence Marriott Downtown
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Salary Not Disclosed
1 Vacancy
Job Description
Meyer Jabara Hotels has distinguished itself as an employer of choice attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottomline.
Job Title: Bellperson / Shuttle Driver
Department: Front Office
Reports to: Guest Relations Manager / Director of Front Office
Do you have the J Quality
applicants should send cover letter and resume to:
Position Summary:
- Serving guests while providing the highest level of service possible in an efficient courteous and professional manner by following Marriott standards of aggressive hospitality and adhering to guidelines and procedures.
- To provide guest services during checkin/out and effectively promote hotel amenities and themes while delivering high levels of customer service.
Essential Functions:
- Attendance as scheduled is required.
- Greet guests as soon or before entering the lobby with a sincere smile and welcome.
- Bellperson opens doors for guests (car front door room door).
- Bell person Offers name ask guest name and refers to guest by surname for personalizing service.
- Delivers bags to rooms within 10 minutes of checkin.
- At checkout bags picked up within 5 minutes of guest request.
- Bellstand phone answered in 3 rings or less.
- Bell carts in clean and good condition
- Can actively promote our theme message.
- Knowledgeable about hotel facilities.
- Direct guest attention to food & beverage outlets any promotional specials and other hotel amenities such as the pool Bluefin grille etc.
- Bellperson should be knowledge able about local restaurants and attractions
- Bellperson points out in room literature and guest services information.
- Uniforms neat and name tag worn
- Any guest needs or request taken care of at time of request and not passed on.
- Accurately logs guest and employee laundry in/out and assist with deliveries.
- Accurately logs guest associate packages and assist with drop off and pick up.
- Coordinates cab transportation and airport limo service.
- Operates hotel shuttle as policies of the hotel require
- Must be able to maintain confidentiality of information.
- Must be able to show initiative including anticipating guest or operational needs.
Experience:
- Education years of experience (related or unrelated to industry) computer literacy hospitality skills ability to multi task language proficiency
- Ability to read & write as well as speak clearly in English. High School Diploma must have a valid RI drivers license
Skills:
- Computer literate have a professional yet friendly telephone manner and good customer service skills. Candidates should have the confidence to make decisions and a strong ability to concentrate and work under pressure and to handle multiple tasks at the same time.
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and service oriented manner. Computer Use able to drive multitask
Physical Job Requirements:
- Flexible and long hours sometimes required.
- Heavy work Exerting up to 100 pounds of force
- occasionally and/or 50 pounds of force frequently
- and/or up to 20 pounds of force constantly to lift
- carry push pull or otherwise move objects.
- Ability to stand during entire shift.
- Sit / operate hotel shuttle
Environment:
- Bellpersons work in the Greatroom shuttle under the porte cochere and in the bell closet
Equipment:
- Bellpersons use the shuttle phone Nextel bell carts and cleaning supplies computer printer
The difference between being a good business and an amazing business can be found in the companys footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.
Other details
- Job FamilyNew Jobs
- Pay TypeHourly
- Job Start DateMonday April 14 2025
Employment Type
Hourly
