Technical Program Manager Hardware Safety and Compliance
Technical Program Manager Hardware Safety and Compliance
Posted on :
13-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 114500 - 197800
Vacancy
1 Vacancy
Posted on :
13-04-2025
Job Description
Amazon Lab126 is an inventive research and development company that designs and engineers highprofile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon Inc. originally creating the bestselling Kindle family of products. Since then we have produced groundbreaking devices like Fire tablets Fire TV Accessories and Amazon Echo. What will you help us create
The Role: As Technical Program Manager (TPM) for the Safety team you will lead internal and external engineering teams through the product phases and drive deepdive investigations into complex issues. You will spearhead crossfunctional hardware teams through rigorous investigations identify root causes and ensure development teams implement effective solutions. You will be responsible for uncovering patterns and correlations by analyzing data test results and technical information. This role will involve reporting critical issues to senior leadership gaining executive approval and maintaining visibility across the organization.
Key job responsibilities
Lead crossfunctional teams in rigorous investigations to uncover the root causes of complex hardware issues. Manage project teams globally.
Analyze data test results and technical information to identify underlying patterns and correlations diving deep into previous issues and emerging with actionable insights.
Collaborate with engineering teams to replicate and debug issues leveraging advanced troubleshooting techniques.
Lead leadership reviews and present status to the executive team following effective escalation processes to ensure resolution of critical issues.
Identify opportunities for process optimization and drive continuous improvement initiatives showcasing a willingness to continuously improve processes.
Develop and implement scalable processes and tools to streamline issue management and reporting leading initiatives to build efficient tools and systems.
Foster crossfunctional collaboration and ensure seamless communication among stakeholders.
About the team
Join our HW Safety and Compliance Team where youll play a pivotal role in ensuring the smooth operation of our products and services in the field directly impacting our customers experiences by tackling realworld issues headon. Central to our team lies commitment to excellence and problemsolving and risk managementworking closely with crossfunctional teams to investigate diagnose and resolve complex field issues promptly and effectively. Youll handle highvisibility cases recognized and valued by leadership developing your professional growth while showcasing your abilities. In this dynamic environment no two days are the same continuously learning and expanding your knowledge. Our team values collaboration innovation and a solutionsoriented mindset fostering an environment where your ideas and insights are welcomed and encouraged
5 years of working directly with engineering teams experience
2 years of technical product or program management experience
2 years of software development experience
3 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
3 years of working directly with engineering teams experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114500/year in our lowest geographic market up to $197800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Role: As Technical Program Manager (TPM) for the Safety team you will lead internal and external engineering teams through the product phases and drive deepdive investigations into complex issues. You will spearhead crossfunctional hardware teams through rigorous investigations identify root causes and ensure development teams implement effective solutions. You will be responsible for uncovering patterns and correlations by analyzing data test results and technical information. This role will involve reporting critical issues to senior leadership gaining executive approval and maintaining visibility across the organization.
Key job responsibilities
Lead crossfunctional teams in rigorous investigations to uncover the root causes of complex hardware issues. Manage project teams globally.
Analyze data test results and technical information to identify underlying patterns and correlations diving deep into previous issues and emerging with actionable insights.
Collaborate with engineering teams to replicate and debug issues leveraging advanced troubleshooting techniques.
Lead leadership reviews and present status to the executive team following effective escalation processes to ensure resolution of critical issues.
Identify opportunities for process optimization and drive continuous improvement initiatives showcasing a willingness to continuously improve processes.
Develop and implement scalable processes and tools to streamline issue management and reporting leading initiatives to build efficient tools and systems.
Foster crossfunctional collaboration and ensure seamless communication among stakeholders.
About the team
Join our HW Safety and Compliance Team where youll play a pivotal role in ensuring the smooth operation of our products and services in the field directly impacting our customers experiences by tackling realworld issues headon. Central to our team lies commitment to excellence and problemsolving and risk managementworking closely with crossfunctional teams to investigate diagnose and resolve complex field issues promptly and effectively. Youll handle highvisibility cases recognized and valued by leadership developing your professional growth while showcasing your abilities. In this dynamic environment no two days are the same continuously learning and expanding your knowledge. Our team values collaboration innovation and a solutionsoriented mindset fostering an environment where your ideas and insights are welcomed and encouraged
5 years of working directly with engineering teams experience
2 years of technical product or program management experience
2 years of software development experience
3 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
3 years of working directly with engineering teams experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114500/year in our lowest geographic market up to $197800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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