Are you interested in shaping the future of gifting on Amazon Do you want to define and build the next generation of customer interaction with Gift Cards Amazon is looking for a talented and entrepreneurial Senior Business Manager for our Gift Cards business. The North America (NA) Amazon Gift Card Stores Business team owns a portfolio of products sold through a variety of channels including Amazon Amazon and Brick & Mortar (B&M). These products meet customers everyday gifting needs including electronic gift cards physical gift cards and Amazon stored value. We are looking for a Sr. Business Manager to help us expand and develop Amazons Gift Card business within Amazon physical stores and B&M partners. A successful candidate is a self starter who has the ability to move quickly dive into the details and has an ability to work in an ambiguous environment.
This is a role that has high visibility within a dynamic exciting team. Success in this position will require strong communication skills sound business acumen analytical capabilities superb time management skills and attention to detail to provide Amazon customers the right Gift Card product when and where they need it.
Key job responsibilities
Account & Relationship Management: Act as the main point of contact for key distribution partners and its associated retailers supporting all aspects of the Amazon Gift Card business within its portfolio including demand generation product placements marketing promotions customer experience and customer service.
Strategic Planning & Analysis: Help define the right product strategy within the distributors retail accounts and draw insights from all marketing and sales activities across the portfolio to inform demand and margin growth efforts.
Business Insights & Trends: leverage subchannels weekly / monthly reporting to understand the trends of the business and keeping ears to the ground on consumer trends. Being able to doubleclick in to performance at partner and retailer level.
Process Improvement: Drive continuous process improvement to scale this growing category.
Collaborate with internal and external cross functional teams spanning product operations engineering customer service finance tax legal and transaction risk/fraud management.
You will assess business needs and develop and execute against a growth strategy helping define the optimal promotional calendar and marketing campaigns across multiple retail partners.
Expand new selfuse products in line with local market preferences.
Draw insights from analyses of marketing campaigns and other growth efforts to drive increased efficacy including by optimizing assortment and negotiating expanded placements.
Support gift card production and inventory control and ensure bestinclass customer experience and support.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular fulltime employees include: 1. Medical Dental and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
Experience with Microsoft Office products and applications
Bachelors degree or equivalent
5 years of experience identifying developing negotiating and closing opportunities across a wide spectrum of customer engagement levels
Masters Degree
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101800/year in our lowest geographic market up to $176400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.