Principal Patient Engagement

To be eligible for this position you must reside in the same country where the job is located. Ideal candidate would reside in Boston or NYC.

Job Overview
IQVIAs Strategic Advisory practice is a dedicated team of strategy consultants who serve CEOs to Managers across life sciences addressing both large and small business challenges with the benefit of providing ideas insights and solutions that advance care to people worldwide.

Within IQVIAs Strategic Advisory practice Patient Engagement is a discrete team of strategy consultants focused on providing expertise in patient centricity patient engagement patient support advisory and preRx consumer activation. Members of this team also drive strategy projects related to new commercial models customer experience omnichannel and digital marketing as well as digital health.

We are looking for an experienced Principal level strategy consultant who can work directly with life science (e.g. pharma biotech medtech health tech) clients to source business opportunities drive lead generation act as a strategic thought partner as high as the csuite level and deliver consulting projects in the broad catchment area of Patient Engagement.

This individual will first and foremost be a formally trained strategic consultant and problem solver an excellent communicator demonstrated BD generator and client relationship manager. Secondarily this individual will have experience in and or an avid interest in supporting the life science industry with their quest toward enriched patient engagement and personalized care.

Essential Functions

• Develop oversee and deliver insightful valueadded strategies that address complex client issues.

• Create and generate revenue through lead generation client engagement and response to RFPs for existing and new client organizations.

• Act as principal owner of client engagements; ultimate responsibility for client satisfaction and delivering high levels of quality/added value.

• Provide followup with clients after project deliverables have been completed to ensure client satisfaction.

• Allocate direction advice and intellectual leadership to clients and delivery teams.

• Mentor coach and share subject matter expertise with others to help develop individuals and capabilities delivering worldclass solutions for clients.

• Provide clear and insightful guidance to ensure successful development of client reports and presentations.

• Strong communication and presentation skills

• Lead thought leadership and firm building initiatives.

• Remain current on industry clients and competitive trends and directions to anticipate and identify new business challenges and issues with assigned clients.

• Contribute to the enhanced awareness of consulting services in the marketplace e.g. through speaking engagements client meetings and publications.

• Participate in annual performance review team processes.

• Engage in recruitment and selection of new staff.

Qualifications

• Bachelors degree required; Masters preferred.

• At least 10 years professional experience in strategy consulting pharmaceutical and healthcare industry with evidence of career progression required.

• Demonstrable experience in and commitment to the life sciences and/or healthcare industries required.

• Demonstrate experience in patient centricity patient engagement patient support services advisory or new commercial model omnichannel strategy and digital health.

• Proven capability to identify new revenue opportunities with existing clients.

• Proven skills in identifying recruiting mentoring/coaching and retaining top talent for CONSULTING SERVICES practice teams.

• Proven success selling complex strategy and operations engagements to the top Pharma/Life Sciences companies. Actively participate in proposal development and ongoing presales meetings with potential new client organizations.

• Ability to speak in detail with CEOs COOs and CMOs about brand launch and commercial strategy services/solutions specifically in the life sciences industry segment in a meaningful manner with depth of content knowledge.

• Proven ability to build relationships identify client pain points and develop custom solutions at the CEO/COO/CMO level (ideally providing comprehensive and authoritative knowledge in brand/commercial services solutions demonstrated through speaking writing and general eminence).

• Experience to craft client brand and commercial strategies that are specific regarding international geography.

• Expresses ideas in a clear and concise manner; tailors message to target audience with the gravitas to build relationships to sell services and recruit practitioners.

• Maintains a constant focus on industry client and competitive trends in the life sciences industry. Applies this knowledge to both active client engagements and business/client development activities.

• Applies an analytical approach to solving problems and reaching logical conclusions. Gathers information from a variety of sources and quickly gains an understanding of it. Works effectively with complicated conflicting or ambiguous information and looks beyond the surface of issues to identify their underlying patterns and causes.

• Ability to write clearly and succinctly. Adapts style and content; meets demands of the situation and audience. Communicates clearly and effectively uses wellstructured logical arguments and avoids unnecessary technical or complex language.

• Considers flow of money and resources through an organization and the need to get maximum value at each stage. Seeks to achieve commercial objectives such as profitability so the business can be as competitive and successful as possible.

• Builds supportive relationships within a team based on trust and respect. Requires listening to others adapts to other peoples different work styles and focuses on shared goals. Willing to challenge others and accepts challenges as a way of getting the best results for the team.

• A positive attitude in stressful situations or following failures. Ability to manage ones own emotions willing to take on challenging tasks and energy to remain focused on those tasks when presented with obstacles.

• Makes clear appropriate decisions. Performs with incomplete or ambiguous information and while under time pressure. Resilience in making unpopular decisions when necessary and taking responsibility for outcomes and impacts of those decisions.

• Constantly looks for things to do. Selfconfident and proactive; generates activity for themselves rather than waiting for instruction. Prepared to take risks if potential benefit in results.

• Turns creative ideas into original solutions. Produces new or different approaches in current situations and enables creativity in others. Involved in generating ideas and seeing them through to implementation.

• Enables others to perform. Sets a clear direction and delegates fairly and appropriately allowing direct reports the means to achieve their goals. Looks for opportunities to develop individuals by encouraging them to take on greater responsibility and make decisions for themselves.

• Establishes and prioritizes tasks and objectives to manage time and resources appropriately. Sets deadlines based on the time and on how each part of the plan affects others. Prepares backup plans in case the situation changes.

• Creates a clear view of the future of the business. Considers the longterm goals of the organization and defines the strategy to achieve this. Considers the current environment in which the business operates and anticipates future changes or challenges for the organization.

• Shows comfort and aptitude using technology to reach goals more efficiently and to a higher standard of quality. Welcomes advancements in technology and is willing to understand and implement them. Uses technology appropriately and helps others to appreciate and understand the benefits of using technology.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role when annualized is $190500.00 $353900.00. The actual base pay offered may vary based on a number of factors including jobrelated qualifications such as knowledge skills education and experience; location; and/or schedule (full or parttime). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.