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JOB SUMMARY:
The N.U Program is one of Northeasterns signature firstyear experiences an experiential and academic program that expands students Northeastern education into worldwide locations.
The Associate Director leads the successful delivery of an assigned portfolio of Northeastern signature cohortbased programs for firstyear students such as the N.U Program. The Associate Director ensures operational and curricular quality and contributes to the management of The N.U Program. The Associate Directors role may entail setting goals and leading discussions to drive decisionmaking and defining and resolving action items such as with site management functional areas and planning processes. The Associate Director builds relationships with key constituents to foster program engagement and expansion.
RESPONSIBILITIES INCLUDE:
Program Oversight and Evaluation
Ensure that onsite teams align sitespecific events with partnership agreements and program goals of crosscultural competency and global learning trajectory.
Collaborate with Northeastern University Admissions to develop and execute strategies for enrollment and student recruitment initiatives
Represent the University at admissions events to prospective students and families (Welcome Days Yield Events etc..
Collaborate with Student Life OGS (Office of Global Safety) and other internal stakeholders on the continuous improvement of the program.
Manage program operational and administrative processes and procedures and contribute to strategizing innovative ways to promote programs to prospective students.
Provide direction to site staff for all logistical and operational management of the site as well as partnership relationships and goals.
Actively contribute to the development of locationspecific policies and planning and ensure alignment with overall program philosophies and budget constraints.
Plan and execute program events and services including experiential training and mentoring.
Lead create and participate as assigned in the development coordination and of Predeparture Orientations and onsite orientations.
Triage and respond to emergency issues outside of office hours; escalate issues as appropriate to management.
Actively contribute to the development of the annual plan for program alumni engagement.
Partner with Program Development Team on annual revisions and enhancements of existing cohort programs and on brainstorming new ones.
Partner with NUs Orientation office and key campus colleague on coordinating content of orientations and transition events.
Select onboard and continuously develop employees to cultivate an environment that inspires high performance and fosters a culture of excellence.
Design implement and deliver training programs for both staff and students to ensure understanding of program objectives procedures and expectations.
MINIMUM QUALIFICATIONS
Knowledge and skills are normally acquired through a minimum of five years of academic administrative experience and demonstrated experience facilitating relationships with multiple external partner institutions and related contracting and programming. Masters degree and focus on international education preferred; or Bachelors plus a minimum of four years of related experience as described.
Comprehensive knowledge of program administration evaluation and development; comprehensive knowledge of student life international travel the impact of crossing cultures on the student learning abroad and immigration and student visa regulations around the world; and comprehensive understanding of NAFSA: Association of International Educators professional ethics and competencies.
Demonstrated experience with staff supervision and coaching.
Strong organizational project management administrative skills with proficiency in Microsoft Office software and familiarity with Salesforce Terra Dotta and student record systems.
Proven ability to analyze budget expenditures and recommend modifications to ensure budget balance and reconciliation.
Position Type
Student ServicesAdditional Information
Northeastern University considers factors such as candidate work experience education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical vision dental paid time off tuition assistance wellness & life retirement as well as commuting & transportation. Visit for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
109SExpected Hiring Range:
$66851.00 $94427.75With the pay range(s) shown above the starting salary will depend on several factors which may include your education experience location knowledge and expertise and skills as well as a pay comparison to similarlysituated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Required Experience:
Director
Full-Time