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You will be updated with latest job alerts via emailA/V Support Technician with Spanish
Raleigh NC
Job Summary
The IS&T Audio Visual (A/V) support technician role will be responsible for implementation and support of video conferencing and conference room audio/visual solutions.
Duties and Responsibilities
Perform conference room health checks to ensure audio visual and video conferencing systems are operating at optimal conditions
Resolve and track support requests and incidents escalate issues to proper support teams
Support A/V upgrades installations and vendor activities
Must have: Spanish Language competency
Support and troubleshoot Apple devices (Apple TVs iPads MacBooks iMacs)
Track and document A/V inventory
Key Qualifications
Good understanding of video conferencing and AV switching and control hardware (Cisco Crestron Extron preferred)
Good understanding of network technologies and security concepts
Excellent problem solving abilities
Able to multitask in a dynamic and fastpaced environment and complete tasks on time
Able to communicate effectively with personnel at all levels (staff to executive)
Able to quickly adapt to new technical concepts and tools
Ability to lift up to 50 lbs
Experience and Education
1 years related experience
Certified A/V Technician preferred
IC
Full Time