Service Coordinator
Service Coordinator
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Job Description
Overview
When you join Suburban Propane you become a part of a fastpaced and dynamiccompany that has been serving its employees and customers for 90 years. As a Service Coordinator you will plan and coordinate service installations and repairs for a Customer Service Center (CSC) to maximize productivity standards and address service related inquiries/requests. If you are a driven professional with experience in the customer service field then we invite you to apply to join our growing team and be a part of our next 90 years.
Responsibilities
- Plan schedule and log daily installations repairs and service work to maximize billable time and meet productivity goals.
- Implement Service Technician dispatch from multiple locations maintain oncall schedules prepare assign and process work orders.
- Maintain job folders and related documentation.
- Ensure that Company and Government safety policy and regulatory standards are met
- Answer customer inquiries and provide superior customer service.
Why join the Suburban Propane team Because we care about the physical mental and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
- Medical dental and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts and more!
$19.45 $24.31 an hour (dependent on experience)
This position may be eligible for overtime pay based on business needs.
For eligibility and a full list of our benefit offerings please visit: .
Qualifications
- Minimum of a High School diploma or GED preferred
- Familiar with fuel service concepts practices and procedures including related government regulations attained through 35 years of dispatching or related experience.
- Basic understanding of gas and/or oil fired appliances and related distribution systems (training is provided).
- Basic understanding of computer concepts and usage including MS Office.
- Ability to work independently
As part of our preemployment hiring process background checks and drug screens are performed.
Applications will be accepted until the position is filled.
Headquartered in Whippany New Jersey Suburban Propane Partners L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers specializing in heating oil and refined fuels as well as the marketing of propane natural gas and electricity in deregulated markets. With over 3000 employees and as the 3rd largest propane retailer in the country Suburban Propane maintains business operations in 42 states providing prompt reliable service to over one million residential commercial industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.
Its an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable clean energy future!
At Suburban Propane we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race religion color creed national origin ancestry age gender sex pregnancy sexual orientation gender identity gender expression marital status physical or mental disability medical condition genetic information military or veteran status or any other classification protected by law.
For more information about our hiring process please visit: Experience:
IC
Employment Type
Full-Time
Key Skills
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