Gen AI QA Lead
Gen AI QA Lead
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS Information Technology (IT)Management Level
ManagerJob Description & Summary
This role presents an exciting opportunity to contribute towards cuttingedge Gen AI solutions that will shape how PwC delivers value to our clients and our people. You will have an opportunity to work with a team of talented technology and business specialists to design and develop tailored Generative AI tools that transform key areas of our business and to foster a culture of innovation within PwC.As a Gen AI Quality Assurance Lead you will be accountable for establishing quality assurance frameworks and processes to ensure Gen AI technology solutions undergo comprehensive and efficient testing. You will be also overseeing a team that designs implements and maintains both manual and automated testing procedures and conducts functional system integration and performance testing.
Your role as a Gen AI QA Lead will be instrumental in delivering highquality solutions that meet and exceed PwCs commitment to innovation client satisfaction and continued technological growth.
Meaningful work youll be part of
As a Gen AI QA Lead (Manager) youll work as part of a team of problem solvers helping to solve business issues deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:
Lead and manage the Gen AI QA team providing guidance mentorship and support
Manage allocation of Gen AI QA resources to projects based on capacity and skillset
Develop implement and enforce comprehensive testing frameworks processes and tooling and continuously optimize them to enhance their effectiveness speed and quality
Ensure the quality and reliability of Gen AI solutions through rigorous testing and validation
Contribute to insights risk evaluations and estimation discussions to ensure alignment quality standards and that testing considerations are wellintegrated into project planning
Analyze project requirements user feedback and architectural and design documents to ensure completeness and testability
Design document and execute robust test strategies test cases scenarios and scripts tailored to the specific requirements of Gen AI projects to ensure product quality
Utilize defect tracking system to record trace and drive the resolution of defects and issues discovered during testing
Investigate and determine the source of problems which may include identifying test deficiencies or deviations from requirements
Assist in reproducing issues and conducting root cause analysis to facilitate swift resolution
Experiences and skills youll use to solve
Experience performing different types of testing for complex applicationsand leading technology QA teams
Experience using automated testing tools and platforms
Software development tools and defect tracking systems like Azure DevOps Jira
Automation testing tools (Playwright JMeter SoapUI postman)
Database experience (SQL)
Knowledge of Python for Gen AI development and testing
Competent in designing and executing AI prompt engineering and testing scenarios ensuring the robustness of AI and large language models
Microsoft Copilot/Agents experience
Working with high level UX principles such as user stories persona building prototype/prototype development approaches and information architecture and customer/product research methodologies (e.g. A/B testing and MVT)
Experience with Agile methodologies
PwC Canada is committed to cultivating an inclusive hybrid work environment. Exact expectations for your team can be discussed with your interviewer.
Why youll love PwC
Wereyoull be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work and our continuous development environment will take your career to the next level. We reward your impact and support your wellbeing through a competitive compensation package inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: Canada acknowledges that we work and live across Turtle Island on the land that is now known as Canada which are the lands of the ancestral treaty and unceded territories of the First Nations Mtis and Inuit Peoples. We recognize the systemic racism colonialism and oppression that Indigenous Peoples have experienced and still go through and we commit to allyship and solidarity.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Acceptance Test Driven Development (ATDD) Acceptance Test Driven Development (ATDD) Accepting Feedback Active Listening Analytical Thinking API Management Application Development Application Frameworks Application Lifecycle Management Application Software Business Process Improvement Business Process Management (BPM) Business Requirements Analysis C Programming Language Client Management Coaching and Feedback Code Review Coding Standards Communication Computer Engineering Computer Science Continuous Integration/Continuous Delivery (CI/CD) Creativity Debugging Embracing Change 35 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
At PwC Canada our most valuable asset is our people and we grow stronger as we learn from one another. Were committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.Were committed to providing accommodations throughout the application interview and employment process. If you require an accommodation to be at your best please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: Be a part of The New Equation.Chez PwC Canada notre atout le plus prcieux cest notre personnel. Et cest en apprenant les uns des autres que nous devenons plus forts. Nous avons cur de crer une communaut quitable et inclusive de professionnels de la rsolution de problmes dans laquelle chacun se sent vraiment sa place. Nous savons que lexprience peut prendre diverses formes et pour nous donner confiance au public et rsoudre des problmes importants nest possible que si notre milieu de travail reflte la diversit de la socit dans laquelle nous vivons.Nous tenons rpondre vos besoins tout au long du processus de demande demploi dentrevue et dembauche. Si vous avez besoin de mesures dadaptation pour tre parfaitement laise faiteslenous savoir ltape de la demande demploi.Pour en savoir plus sur linclusion et la diversit chez PwC Canada: Faites partie de La Nouvelle quation.Employment Type
Full-Time
