Public Service Representative
Public Service Representative
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USD 3789 - 5730
1 Vacancy
Job Description
Job Title: Public Service Representative
Division: Field Services North
Union: SEIU
Location: 987 Galena Square Dr Galena IL Jo Davies County
Salary: $3789 to $5730 monthly commensurate with experience
Benefits: Employees performing these duties must be 21 years of age by the start date of employment
Please Note:
- Appointments may be made for the following sessions:
- Tuesday 1:00 PM
- Wednesday 9:00 AM
- Thursday 1:00 PM
- Wednesday 1:00 PM
- Walkin candidates may be accepted at the discretion of the testing center if space is available; scheduled applicants will receive priority when testing. Unscheduled applicants (walkins) must have completed an online application prior to arrival or may complete an online application in a Department of Personnel office prior to the beginning of the testing session; allow at least 20 minutes.
- Questions related to job postings or applying and testing for positions can be answered by contacting the Department of Personnel or by email at
Duties and Responsibilities:
- Administers road examinations to applicants for all classes of drivers licenses; serves as information clerk to the public; explains improper actions to applicants during the examination; reviews and completes drivers license applications for processing; checks appropriateness and validity of applicant identification documents.
- Administers and grades written drivers examinations; explains incorrect test responses codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or drivers license for applicants.
- Performs cashier functions for driver license and/or motor vehicle fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and/or closing responsibilities as required.
- Reviews and completes motor vehicle title and registration applications reviews fee checks and assures necessary attachments are present; accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required.
- Performs other duties as required or assigned.
Education and Experience:
Requires knowledge skill and mental development equivalent to completion of eight years elementary school and two years of general office experience preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment.
Knowledge Skills and Abilities
- Requires working knowledge of business English spelling and commercial arithmetic.
- Requires working knowledge of office methods practices and procedures.
- Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois drivers license and the processing of various motor vehicle forms.
- Requires elementary knowledge of basic bookkeeping procedures and techniques.
- Requires ability to maintain records of some complexity.
- Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees.
- Requires ability to communicate both orally and in writing.
- Requires ability to operate in an independent manner within defined procedures.
- Requires possession of a valid Illinois drivers license.
- Requires ability to lift/carry 025 lbs. and travel to other facilities and/or mobile locations to perform assigned duties.
- Please visit apply by completing the online application; you may also upload a resume or other attachments as needed.
- Preference will be given to Illinois residents in the hiring and selection process in accordance with the Illinois Secretary of State Merit Employment Code.
- Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicagoor Springfield.
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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