Global Cyber Billing Manager
Global Cyber Billing Manager
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1 Vacancy
Job Description
Role:Global Cyber Billing Manager(18 month FTC)
Location: Manchester Hybrid 2 days per week in Spinningfields
Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.
We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.
We aim to create an environment where everyone can reach their full potential. We work together we are brilliantly creative we embrace difference and we want you to join in our mission to make the world safer and more secure.
Take a look at our website here to learn more about why were one of the leading global Cyber Security and Risk Mitigation business Opportunity:
Reporting to the Global Finance Services Director the role holder is responsible for leading a UK based team of sales invoicing assistants covering multiple legal entities across several geographies to ensure sales invoices are raised on a timely accurately basis.
In addition to managing the daytoday billing activities the role holder will work collaboratively with the Global Finance Services Director and other billing teams across multiple geographies to be responsible for implementing the new finance target operating model which involves the transition of sales invoicing roles on a staged basis from decentralised locations to a UK based Centre of Excellence.
The candidate will be responsible for ensuring effective billing processes across a centralised location while ensuring driving continuous improvement.
Key Accountabilities:
Lead the team of sales invoicing assistants who are responsible for accurate timely billing across multiple legal entities over different geographies.
Drive continuous improvement initiatives to streamline processes increase efficiency and enhance the overall effectiveness of billing.
Ensure all spreadsheets processes and desktop instructions are fully documented regularly reviewed updated and in line with Global procedures.
Manage escalations for the sales invoicing assistants to resolve billing queries.
Manage the level of credit notes to ensure reasons are understood and procedures improved.
Lead on weekly reporting of billing statistical information such as level of unbilled and missing PO reports.
Work closely with credit control to ensure customers Pos are received.
Relationships:
Build and maintain strong relationships with internal stakeholders including delivery team sales teams credit control and other relevant parties.
Lead and develop a highperforming team providing guidance coaching and support to enhance individual and collective performance.
Transformation:
Developing and implementing global financial policies procedures and controls that align with global best practices and regulatory requirements.
Executing a comprehensive transition plan to migrate decentralized billing teams services to the new target operating model.
Conducting thorough analysis of existing processes systems and resources to identify areas for improvement and optimization within the new operating model.
The role will be expected to carry out any other duties as reasonably requested by leadership from time to time.
Minimum Requirements:
Extensive billing experience.
Proven track record of successfully leading and managing a billing team in a global environment.
Strong interpersonal and communication skills with the ability to effectively collaborate with stakeholders at all levels.
Proven track record in accurate and timely billing.
Demonstrated ability to drive change and implement process improvements.
Proficient in financial systems and software with advanced proficiency in Microsoft Excel.
Tenacious personality able to handle sometimes difficult calls and meetings.
Behaviours:
Focusing on Clients and Customers
Working as One NCC
Always Learning
Being Inclusive and Respectful
Delivering Brilliantly
About NCC Group
The NCC Group family has over 2200 members located all around the world providing a trusted advisory service to 15000 customers. Born in the UK we have now have offices in North America Canada Europe Asia Pacific and United Arab Emirates.
We are passionate about helping our customers to protect their brand value and reputation against the everevolving threat landscape. We fuel that passion with investment in our people and our business.
Our values and code of ethics are at the heart of how we operate we work together we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.
We want to create an environment where all colleagues feel psychologically emotionally and physically safe to be authentic sharing their personal experiences to represent the diversity of the world they live in and have equal opportunity to achieve their best.
About your application
We review every application received and will get in touch if your skills and experience match what were looking for. If you dont hear back from us within 10 days please dont be too disappointed we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.
If you do not want us to retain your details please email All personal data is held in accordance with the NCC Group Privacy Policy (nccgroupplc). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process please tell us at any stage.
Please note that this role involves mandatory preemployment background checks due to the nature of the work NCC Group does. To apply you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
Required Experience:
Exec
Employment Type
Full-Time
