Behavioral Health Technician Medical Assistant - TMSesketamine Therapy

Are you looking to make a difference in peoples lives in an outpatient clinical mental health setting

Greenbrook TMS NeuroHealth Centers has a fulltime regional patientfocused technician position in an outpatient clinical setting with great pay and benefits open in our Independence region centers!

This opportunity is perfect for a healthcare professional with a patientfirst attitude solid mental health or healthcare experience and an eagerness to learn! We are seeking an individual who will be trained and certified to administer breakthrough behavioral health care services including Transcranial Magnetic Stimulation (TMS) and esketamine therapy.

We offer a competitive pay range of $1921/hr (based on education level and prior experience) PLUS a generous benefits package including 401(k) with company match paid time off and medical/dental/vision benefits.

This fulltime position will primarily work out of our Independence center but will require coverage of other centers in the region as needed. We are seeking someone with availability and flexibility MondayFriday to work five 8hour shifts per week. Shifts are scheduled between 7:00am7:00pm as hours of operation are flexible and will vary depending on regional and patient needs.

Primary responsibilities are but not limited to:

• Administering TMS or esketamine therapy in accordance with all providerestablished clinical guidelines and protocols
• Monitoring all aspects of TMS and esketamine (Spravato) treatments to ensure patient wellbeing and clinical accuracy
• Reviewing and administering psychiatric rating scales (i.e. PHQ9 QIDSSR16 to patients.
• Identifying and resolving any issues related to patient discomfort during treatment using FDA preapproved guidance from device manufacturer(s) or applicable medication protocols and in accordance with all clinical provider directives.
• Delivering exceptional patient care at all times by demonstrating empathy developing trust utilizing reflecting listening and providing support to a vulnerable patient population.
• Recording all treatment session notes and documents in EHR collaborating with other team members and/or providers as needed.
• Scheduling patients (both over the phone and in person) as well as conducting patient checkout procedures including collecting applicable copayments and relaying discharge instructions.
• Maintaining understanding of general insurance and billing procedures to support related workflows and requests as required.

Minimum Qualifications:

• Bachelors Degree (preferred not required see other acceptable qualifications below) and at least one year of experience working in a patient care or mental health office setting or operating room setting OR;
• High School Diploma Associate Degree Medical Assistant or other clinical certification may be considered with additional years of solid work experience.

Preferred Experience and Qualifications:

• Proficiency in Microsoft Office applications and EHR systems preferably AdvancedMD and SalesForce.
• Knowledge of marketplace insurance payers and medical necessity guidelines highly recommended but not required.
• Clinical Interviewing
• Basic Life Support Certification will be provided

Characteristics of our employees:

• Displays a patient first mentality
• Selfstarter and selfmanager
• Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
• Acts courteously with all patients staff and doctors
• Detail oriented
• Physically able to stand on feet for many hours at a time

Who we are:

Operating through over 130 Companyoperated treatment centers Greenbrook is a leading provider of Transcranial Magnetic Stimulation (TMS) therapy an FDAcleared noninvasive therapy for the treatment of Major Depressive Disorder and other mental health disorders in the United States. TMS therapy provides local electromagnetic stimulation to specific brain regions known to be directly associated with mood regulation. Greenbrook has provided more than 1.3 million TMS treatments to over 40000 patients struggling with depression.

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

To learn more about our WHY click here: patient testimonies on HOW we are transforming lives for the better click here: TMS is a growing company seeking dedicated individuals who will be key employees as we expand come join us!

*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook a subsidiary of Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws. This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Neuronetics makes hiring decisions based solely on qualifications merit business needs at the time.

We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

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