Appointment Scheduler
Appointment Scheduler
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Job Description
UPH Additional Information
Why UnityPoint Health
Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Culture At UnityPoint Health you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing whats right for the people we serve.
Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in.
- Caring is what we do and it starts with our team members: expect paid time off parental leave 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best and we help you live well with dental and health insurance paid holidays short and longterm disability and more. We even offer pet insurance for your fourlegged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest and you can experience that commitment through early access to earned wages with Daily Pay a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity Equity and Inclusion Commitment At UnityPoint Health we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at
Overview
UnityPoint Clinics
Appointment Scheduler
Sunnybrook Cardiology
Sioux City Iowa
Monday to Friday 7:30AM4PM
Fulltime Benefits
Responsibilities
Are you an organized and customerfocused professional As an Appointment Scheduler at our Cardiology Clinic you will play a critical role in managing patient appointments and coordinating schedules for our cardiologists. Your excellent communication skills and attention to detail will help us deliver seamless and efficient patient care.
Key Responsibilities:
- Schedule and confirm patient appointments ensuring optimal use of clinic resources.
- Handle inbound and outbound calls related to appointment scheduling and patient inquiries.
- Coordinate with cardiologists and other healthcare providers to manage appointment availability.
- Verify patient information and update electronic medical records (EMR) as needed.
- Provide patients with necessary preappointment instructions and information.
- Handle rescheduling and cancellations in a timely and efficient manner.
- Assist with insurance verification and preauthorization processes.
- Maintain patient confidentiality and adhere to HIPAA regulations.
Qualifications
- High school diploma or equivalent required; associates degree or higher preferred.
- Previous experience in a medical office or scheduling role preferably in cardiology.
- Proficiency in using electronic medical records (EMR) systems and scheduling software.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively in a fastpaced environment.
- Customer serviceoriented with a compassionate and professional demeanor.
- Knowledge of medical terminology and insurance procedures is a plus.
Employment Type
Full-Time
