Salesforce Administrator
Salesforce Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Profile
80 years and countless innovations later JCB is the worlds largest privatelyowned manufacturer of construction and agricultural equipment. At 22 plants spanning four continentsand countries including the United States the United Kingdom India and BrazilJCB manufactures a range of more than 300 products including Loadall telescopic handlers backhoe loaders excavators wheel loaders compact excavators skid steer loaders compact track loaders Access aerial work platforms rough terrain forklifts and Fastrac tractors.
JCB people are at the heart of our business and as a familyowned business we answer to our customers not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite a machine that holds up in the toughest environment and increases their productivity.
At JCB we stand behind our products and our name.
Position Purpose
The Salesforce Administrator will be responsible for the daytoday configuration support and maintenance of Salesforce applications. The Salesforce Admin will work with stakeholders customers and vendors to ensure the successful adoption of Salesforce as the primary tool for customer service sales and marketing.
Major Tasks Responsibilities & Key Accountabilities
- Create and maintain users roles profiles security settings custom objects and fields
- Develop and maintain reports dashboards workflows and other automation
- Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
- Develop document and maintain operational processes and procedures related to Salesforce
- Provide technical support and training to endusers on Salesforce usage
Required Qualifications:
- Bachelors degree in Computer Science Information Systems or related field
- 3 years of Salesforce Administration experience
- Advanced knowledge of Salesforce configuration customization and integration
- Experience with Lightning platform Sales Cloud Service Cloud and Communities
- Proficient in SQL and Apex programming
Preferred Qualifications
- Proven work experience as a Salesforce Administrator or similar role
- Salesforce certified administrator or Salesforce advanced administrator certification
- Extensive experience in the administration and maintenance of Salesforce systems
- Experience in performing Salesforce upgrades and ensuring successful integration
- Exceptional ability to create and maintain Salesforce databases
- Indepth knowledge of Salesforce products and their functionalities
- A bachelors degree in computer science or related field is preferred
Knowledge Skills Abilities & Competencies
- Proficient in Microsoft Office software
- Comfortable in an inperson office environment
- Technical competence is a plus
- Must be customer service oriented flexible and have a high energy level
- Must have excellent followthrough skills
- Must have a professional polished and sophisticated demeanor and be comfortable in most social settings
- Must be open to domestic and international travel
- Desire and proven ability to learn and grow
Job Conditions
- Both office environment and occasionally manufacturing/factory environment
- Subject to noise and temperature changes
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to:
- Sit; use hands to finger handle or feel; reach with hands and arms; and talk or hear.
- The employee is occasionally required to stand and walk.
- The employee must frequently lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision distance vision depth perception and ability to adjust focus.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal state and local laws. JCB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however as a global company JCB offers many job opportunities outside of the U.S. which can be found through our website at This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to the job.
Other details
- Job FamilyAdministration/Support
- Pay TypeSalary
Required Experience:
Unclear Seniority
Employment Type
Full-Time
