Supervisor Business Analysis - US Tech

At McDonalds you will work in a collaborative environment that values your contributions and encourages you to strive for excellence. You will have the opportunity to work on brand new projects that impact millions of customers worldwide. Join us and be part of a team that is determined to successfully implement powerful solutions and achieve flawless results.

We are searching for a Business Analysis Supervisor  to join our Product Management team in defining prioritizing and developing capabilities for McD US Workforce Management Solutions. You will work with the vendor and product teams to write requirements and acceptance criteria for features on the product roadmap and help ensure feature acceptance during the development lifecycle.

Responsibilities

As a Business Analysis Supervisor you will:

• Manage requirements review and provide feedback related to product design from multiple vendors.
• Lead and support testing for various projects.
• Partner with the Product Management team to define prioritize and develop capabilities for McDonalds US Workforce Management Solutions.
• Write requirements and acceptance criteria for features on the product roadmap.
• Ensure feature acceptance throughout the development lifecycle.
• Maintain product documentation and support the User Acceptance Testing (UAT) process.
• Build and update documents required for the product development lifecycle.
• Assist in crafting and maintaining project plans for new feature releases communication training and deployment.
• Assist UAT Leads in analyzing crafting test cases and executing/accepting user acceptance test criteria.
• Assist with field testing and provide business process and technical direction to the support team when necessary.
• Shepherd features from definition through completion using Jira.
• Assist with application production support issues/defects advanced to the Workforce Management team.
• Provide product insights and technical direction to support teams as needed.
• Review and prioritize defects impacting customers.
• Serve as a pointperson for product questions and help find solutions.
• Assist in prioritizing the roadmap with product and technology team leads.

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $87050.00 $108810.00 per year
The above represents the expected salary range for this job requisition. Ultimately in determining your pay we may also consider your experience and other jobrelated factors.

Qualifications :

• Bachelors Degree or equivalent work experience.
• 3 5 years of experience gathering (both Waterfall and Agile) and partnering successfully with Vendors Product Managers and other internal team members on testing and delivering capabilities per defined requirements.
• Excellent written and verbal collaborative communication skills.
• A passion for technology and building products that customers love to use.
• Outstanding attention to detail and the ability to meet deadlines.
• A curious and selfstarting attitude with a strong bias for action and a consistent track record of getting things done.
• An analytical approach with experience working with data to uncover insights.
• The ability to grasp technical concepts quickly and translate technical verbiage into easily understandable language.

Preferred:

• Experience with User Acceptance Testing.
• Experience with Jira and/or Confluence.
• Proven experience working on customerfacing and/or restaurant application products.
• Technical development and data integration skills.

Additional Information :

Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus calculated based on individual and company performance.

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feelgood moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a casebycase basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy (including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.