Data Center Generator Service Technician DCC Communities

AWS Infrastructure Services (AIS) owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Generator Service Technician has safety customer satisfaction and business responsibilities within data center operations. The person in this role is responsible for identifying troubleshooting diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures.

The Generator Service Technician is both the technical expert and primary customer support contact to the customer and is therefore responsible for continually communicating with the customer to provide an exceptional customer experience and drive data center uptime and availability.

Key job responsibilities
Know and follow all Company safety rules including maintaining a safe clean and orderly work area and fully participate in company accident prevention and safety improvement activities
Respond to customer requests
Travel to designated sites and perform professional quality field service repairs consistent with company standards
Advise the Generator Service Manager of parts needed for necessary repairs
Keep Generator Service Manager continually apprised and utilize leadership to assist in answering customer questions and problems when necessary
Document detailed complete and legible descriptions of all repair operations performed
Accurately record time expenses and mileage
Travel 8090 of the time in an assigned region and/or work overtime weekends or holidays sometimes on short notice
Lift up to 40 lbs frequently; pushing and pulling a maximum force of 40 lbs
Wear Personal Protective Equipment (PPE) Protective Glasses Protective Gloves and Protective Footwear as required

A day in the life
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

High school or equivalent diploma
Technical (Military/Trade School) training or 1 years of electrical or mechanical HVAC fire system experience in a missioncritical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1 years of electrical or mechanical experience
1 years experience with Microsoft Office products (including Excel Word and PowerPoint)

2 years of data center engineering experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.