Community Outreach Associate
Community Outreach Associate
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Job Description
At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.
The position of an Outreach Associate (OA) is an entry level sales position with the goal of adding new patients to an Oak Street Health center. As part of the Outreach team the OA follows up on warm leads attends events to meet prospective patients and schedules those prospective patients for their initial welcome visit appointment with Oak Street Health.
Responsibilities
- Participate in a variety of outreach/marketing activities and events in the local community including health fairs presentations at senior buildings activities at churches and food pantries and any place where older adults may benefit from learning about Oak Street service offerings
- Canvassing or going door to door in the neighborhoods we are located in
- Coordinate all aspects of generating prospective patient leads from gathering contact information to following up and inviting prospective patients to tour Oak Street community centers
- Follow up on warm leads generated from our Call Center
- Sign up eligible prospects to attend a welcome visit with our doctor and care team to experience the Oak Street Health care model
- Follow up on patients that may have missed their first appointment
- Other duties as assigned
We are looking for a person with a great attitude ambition and work ethic
- 13 years of experience working in a sales or community outreach position
- Someone who is driven by a performancebased compensation model where part of your total pay is determined upon meeting a quota and achieving goals
- Availability to work some weekends as due to the flexible hours and nature of the position Outreach Associates generally work at least two Saturdays or weekend events per month.
- Computer proficiency must be able to learn and adapt to various computer systems used in this role
- Access to a vehicle that you can use every day to drive to events and activities in the community is required. Mileage is reimbursed
- Familiarity with Customer Relations Management (CRM) systems is preferred
- Fluency in Spanish helpful but not required
- US work authorization
- Someone who embodies being Oaky
What does being Oaky look like
- Radiating positive energy
- Assuming good intentions
- Creating an unmatched patient experience
- Driving clinical excellence
- Taking ownership and driving for results
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$18.50 $35.29This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:
Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.
Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.
For more information visit anticipate the application window for this opening will close on: 09/28/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.
Required Experience:
IC
Employment Type
Full-Time
