Network Deploy Technician Infrastructure Delivery

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our nextgeneration networks and assist in the development of innovative ways to automate and scale our network.

The positions responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project as directed by Network Leadership and Technical Project Managers.

You will leverage your experience supporting large scale enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician you will work in a fast paced collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS vast network infrastructure Network Deploy Technicians establish and follow best practices and refine operational procedures.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
Participate in the migration basic configuration and rollout of new or upgraded hardware
Manage work and priorities through ticketing system and workflows to complete customer requests and projects
Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast smooth rollout of established designs and products
Troubleshoot networking routing and inter connectivity issues including troubleshooting of network device configuration and low level application interaction
Troubleshooting cabling infrastructure connectivity issues including patch panels and patch cords

All physical requirements are expected with reasonable accommodations:
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
Ability to work in an environment that operates 24/7 with an ability to participate in oncall rotation and provide afterhours support as needed
Some regional travel may be required
Walk job sites in uneven terrain
Work safely at heights and from ladders

About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

High school or equivalent diploma
1 year or experience in any of the following IT roles: Computer Hardware Repair Infrastructure Cabling Network Deployment Data Center Operations Technical Project Management

A or CND (Certified Network Defender) or Network or Security
Data center experience Industry standard certifications (CompTIA CCENT Network CCNA or CCNP)
Working knowledge of Layer 1 troubleshooting
Knowledge of network cabling optic types and test equipment
Familiarity with common networking terms and fabric based network design
Familiarity with computer / server hardware troubleshooting
Experience with cabling infrastructure best practices and methodologies
Experience with medium to large complex project scopes and ambiguous details within work environment
Experience with common tools related to network troubleshooting including VFLs OTDR and power meters
Understanding of infrastructure technologies including Routers Switches Load Balancers and Firewalls
Knowledge of major Command Line Protocols (Cisco IOS JunOS GNU/Linux) and common Networking Protocols (BGP OSPF)
Working with IT best practice frameworks (ITIL LEAN AGILE) and Operational Excellence concepts or methodologies is a plus
Meets/exceeds Amazons leadership principles requirements for this role
Meets/exceeds Amazons functional/technical depth and complexity

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.