Program Manager GSF Last Mile Program Team
Program Manager GSF Last Mile Program Team
Posted on :
14-04-2025
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1 Vacancy
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Job Description
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent worldclass customer experience every time. We are looking for highpotential flexible innovative and forwardthinking professionals to join our India Operations team. Are you ready to drive highvisibility strategic revenuegenerating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams
Join the GSF Last Mile team as a Program Manager. As Program Manager you will be responsible for implementing various process improvement project which will help driving operational performance in a highly metric driven environment. viz. Quality Cost and Delivery
Basis the nature of the IN Fresh business and charter the team will work on key pillars of (a) Reducing upstream and OOR defects (b) Implementation of new product initiatives (c) Driving cost saving projects and d) Improving on initiatives which will drive automation. Defining input and output metrics around the key pillars setting up path to greens and achieving the milestones will be the program managers responsibility.
Key job responsibilities
Key job responsibilities:
1. Ability to utilize exceptional problem solving and communication skills to influence operations and business stakeholders
2. Deep dive on daily operational metrics identify gaps and suggest long term actions to meet organizational goals
3. Execute strategic plans on ground in collaboration with other stakeholders
4. Lead or contribute in national level projects on quality improvement/ operational excellence/ cost optimization
5. Invent and Simplify work flows to build process automation and Hands of the Wheel approach with partner teams
6. Earn trust with partner teams to execute routine and unique tasks more efficiently
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Join the GSF Last Mile team as a Program Manager. As Program Manager you will be responsible for implementing various process improvement project which will help driving operational performance in a highly metric driven environment. viz. Quality Cost and Delivery
Basis the nature of the IN Fresh business and charter the team will work on key pillars of (a) Reducing upstream and OOR defects (b) Implementation of new product initiatives (c) Driving cost saving projects and d) Improving on initiatives which will drive automation. Defining input and output metrics around the key pillars setting up path to greens and achieving the milestones will be the program managers responsibility.
Key job responsibilities
Key job responsibilities:
1. Ability to utilize exceptional problem solving and communication skills to influence operations and business stakeholders
2. Deep dive on daily operational metrics identify gaps and suggest long term actions to meet organizational goals
3. Execute strategic plans on ground in collaboration with other stakeholders
4. Lead or contribute in national level projects on quality improvement/ operational excellence/ cost optimization
5. Invent and Simplify work flows to build process automation and Hands of the Wheel approach with partner teams
6. Earn trust with partner teams to execute routine and unique tasks more efficiently
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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