Business Transformation Officer
Business Transformation Officer
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Job Description
DEADLINE FOR APPLICATIONS
17 April 202523:59GMT02:00 Eastern European Time (Kiev)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
WFP in Ukraine is scaling up food and CBT assistance to meet immediate needs while also mitigating the deterioration of market capacities and food systems that may lead to increased food insecurity. While WFP is already meeting acute humanitarian needs reaching 1 million beneficiaries as of late March the security situation has prevented WFP and its humanitarian partners from gaining access to and assessing the needs of affected populations in many areas to determine the full extent and severity of the unfolding crisis. Starting from August 2022 WFP will continue to scale up the assistance volume via different modalities while the overall plan is to transition part of the inkind assistance beneficiaries to CBT to reach up to 2.2million beneficiaries through cash assistance programme. WFP Ukraine uses blockchain technology for effective and efficient deliveries of assistance to beneficiaries while mitigating risks and reducing inclusion and exclusion errors.
In line with the country office objectives WFP Ukraine requires a TEC Business Transformation Officer to coordinate the implementation and management of Digital Assistance Services (DAS) in the country. to coordinate and monitor the digitalisation activities respond to evolving business needs and new requirements for selfenrolment identity and transfer management processes.
ACCOUNTABILITIES/RESPONSIBILITIES:
Reporting to the Head of TEC/IT Operations Officer in the CO the BTO will be responsible for provision of the following services in support of cashbased and food assistance activities:
1. Support the budgeting planning and deployment of Automation and Digital Assistance systems to support the CO in accordance with WFP corporate standards.
2. Assist and advise in the development of innovation Programme operational plans and deliver resource requirements to facilitate achievement of overall programme objectives.
3. Actively participate in the planning design and implementation of DAS Innovative solution and TECrelated activities in the CO programmes;
4. Collate data and contribute to the preparation of accurate reports on Data investments and costs providing information to inform decisionmaking by stakeholders;
5. Manage the endtoend digitalisation and innovation capacity augmentation and reporting;
6. Ensure support is provided to the capacity development effort to WFP partners UN agencies and institutional counterparts in developing and applying digital systems;
7. Support the Digitalisation programme in the CO and ensure the engagement of TEC in all programme deliveries
8. Undergo regular field missions with possibility of long stay in hazardous locations
9. Other tasks as required.
DELIVERABLES AT THE END OF THE CONTRACT:
Seamless coordination of TECspecific activities in digitalisation by ensuring closeknit liaison with key stakeholders i.e. WFP UN agencies Cooperating Partners Telecoms and Financial Service Providers.
Organised accurate and welldocumented results with wellanalysed data and address unforeseen situations seeking advice and guidance as necessary.
Effective use and compliance with WFP corporate guidelines on digitalisation and innovation activities e.g. procurement IT ServiceDesk.
CRITICAL SUCCESS FACTORS:
Coordinate WFP Ukraine TEC unit activities related to innovation e.g. Identifying procuring testing and recommending new technologies; Overseeing modifications to WFPs systems and processes to meet business needs;
Provide business innovations and technology relationship management internally and externally;
Support data collection and analysis exercises related to ETC/TEC activities and support other units when and where required;
Develop business requirements and other system documentation to support development of bespoke applications in the country office;
Ensure innovative solutions and Tech market intelligence and updates into corporate systems that meet desired outputs;
Ability to work in a team environment and coordinate assignments to achieve common goals.
Ability to adapt and work in difficult climate and securityrelated conditions
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
University degree in Computer Science Management information systems or other relevant field; or First University degree with additional years of related work experience or trainings/courses in Information Systems.
Experience:
At least five years of progressive postgraduatedegree experience in a TEC related field such as hardware and software support WAN/LAN business / systems analysis.
Experience in Data analytics largescale rollouts and client support such as a Service Desk and User Support Unit. Experience in digitalisation operations. Budgeting and planning implementation with counterparts is a key requirement.
Has assisted in the design and implementation of service management and support systems / processes.
Has performed user support activities resulting in timely highquality delivery of services to user communities in various business contexts including remote / distant areas.
Experience in database administration and reporting; working in an international or multicultural environment; and working knowledge of WFP Programmes and projects preferably with handson experience in Data analytics;
Knowledge & Skills:
Proficiency in Tableau MDCA ONA SugarCRM IVR and Microsoft Office 365 tools;
Possession of a combination of business and technical (TEC) including general management skills and document preparation.
Languages:
Proficiency (read/ write/ speak) in English.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
