Process Control Specialist Logistics Analyst EU Central Flow

Were expanding our team within Amazon European Central Flow!

What we do:
Support FC Leadership by providing relevant expertise to help them manage their area of the fulfilment business. ECFT Process Control Specialists partner with senior leaders in our fulfilment centres to deliver world class operational standards that create great outcomes for customers.
Simplify Standardize and Improve Processes by using our expertise and strategic position within Amazon fulfilment to innovate on behalf of the customer every day. Through providing standard ways of working that span the entire European flow network ECFT is able to reduce defects in the process and improve the speed at which customers receive their order.
Drive business goals such as overall volume plan peerless customer experience and reducing the time between a customer clicking Buy and receiving their order.
Make lives easier for our operations partners by reducing necessary process steps in the pursuit of autonomous flow management within the fulfilment network.

Why we do it
At Amazon we believe every day is Day 1 the European Central Flow team realizes that vision on a daily basis by delivering on the goals above and providing a central location for operational excellence within the Amazon customer fulfilment network. By doing so we continuously improve the buying experience from our customers and further our ambitious mission of being Earths most customercentric company.

Your role
As a Logistics Analyst (internally called Process Control Specialist) you will be responsible for the daytoday management of flow standards in a partner Fulfilment Centre (FC). You will work together with Operations leaders to plan then execute a shift while escalating risks or standard work deviations to senior managers. The Logistics Analyst is expected act as a key advisor on all matters relating to customer fulfilment.
Become a subject matter expert in flow management tools and processes and how they interface with FC operations.
Carry out deep dive analysis into improvement opportunities promoting and leading comprehensive action plans across multiple stakeholders.
Partnering with varied stakeholder groups across multiple business areas and levels of seniority. Communication of complex topics in an accessible way is a critical element of the role.
Track communicate and influence key performance indices such as customer risk compliance with flow planning and performance to site level KPIs
Take part in coaching initiatives to share your knowledge of the area with operators or train new team members as part of their onboarding.

As part of this role you will need to be flexible to work on shift patterns including night and weekend working.

You are proficient in English (European Framework level B2
You have a strong track record of communication skills across multiple stakeholder groups.
You are a problem solver comfortable working with data to make critical decisions.

Fluency in another European language
Experience working in remote / centralized teams
Data science skills including SQL
Excellent judgement to be able to make decisions under pressure
Ability to influence others in pressured situations in pursuit of great outcomes
Problem solving and analytical skills ability to analyse numerical data points and work with data to assess situations and take appropriate action.
Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.