*This is a cluster based role and will include travel*
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. As a Transportation Area Manager you will be the responsible and accountable leader for a team of associates in a cluster within the UK (The Transportation Associate Program TAP is active in MAN BHX EMA and LBA with further expansion plans. Job location will be discussed through the interview process).
You will own the operations and engagement of your shift with the aim to optimize associates experience and performance in hand with load planning and efficiency with a focus on Safety.
This team is entrepreneurial wear many hats and work in a highly collaborative environment. If you have a safety focused customer obsessed transportation and logistics industry background which carries with it experience of working in a fast paced ever changing and ambiguous environment we would love to hear from you.
Key job responsibilities
Youll need to safeguard your teams safety promoting Amazons Health and Safety standards commit to all safety programs and compliance to ensure a safe work environment for all associates
Youll ensure your team is engaged and motivated with a culture of ownership and high performance
Youll work with crossfunctional teams
Youll uphold Amazons high standards of process quality
Youll strive to improve and streamline processes diving deep to find root causes quickly
Youll become a subject matter expert on processes and activities
Youll actively share and promote best practices with your colleagues and network
Youll find practical and simple solutions to complex problems without sacrificing quality or core functionality
Youll think analytically about project management
Youll provide daytoday support during the rollout/implementation of newer systems/processes and gather feedback
Youll communicate daily metrics and report exception
Youll act as the responsible and accountable person in respect of the Operator License (O License)
Youll prepare and participate in Operations daily calls to communicate your teams performance to TOM leadership
Youll require extensive travel within your cluster.
Youll ensure fleet and driver compliance through active monitoring and reporting
A day in the life
Youll work on a shift pattern at one of our sites making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. Youll also oversee process improvements within your area and drive implementation. A typical day is varied including everything from routine team management and daily operational responsibilities to process improvement and widescale operational contingency tasks. Youll also be a role model and mentor to new managers.
About the team
Amazon couldnt deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS youll be welcomed into a diverse team that plays a central role in our success. Using air sea and road transport as well as sortation centres equipped with the latest technology youll help Amazons transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination quickly conveniently and sustainably.
Transportation Associate Programme (TAP) is a Programme within EU Amazon Transportation Services (ATS). TAP scope is to execute shunting and short distance over the road driving with Amazon Associates drivers. TAP vision is to provide a worldclass employment experience in a modern technology driven environment that puts safety first. TAP mission is to provide a safe sustainable profitable and best in class transport operations that supports Amazons growth and to offer AA a new career opportunity.
Hold a Transport Managers Certificate of Professional Competence (CPC) National and International
Relevant experience in leading a busy and largescale transport operation within a growing and rapidly scaling business
Experience of people management and datadriven decision making
Experience with performance metrics and process improvement
Experience dealing with ambiguity working under pressure and handling changing priorities to effectively prioritize and multitask
Relevant experience of communicating with a wide range of stakeholders including your peers and leadership
A Degree
Advanced proficiency in written and verbal English
Masters Degree in Operations Research Transportation Logistics Supply Chain Economics Business Administration or a similar related discipline
Experience with a contingent workforce during peak seasons
Experience of being named on an Operators Licence within the Transport industry
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