ACES Business Analyst - FTC EUCF ACES PSE
ACES Business Analyst - FTC EUCF ACES PSE
Posted on :
14-04-2025
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1 Vacancy
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Job Description
Operations is at the heart of Amazons customer experience and differentiation. Our ambition is to be the earths most customercentric business and set the industry standard for customer innovation and experience. The EU Amazon Customer Excellence System (ACES) Team is responsible for driving stepchange improvements in the performance of Amazons European Operations from vendor through to customer. We work backwards from the customer and define new innovative solutions that raise the bar on customer experience and speed whilst constantly lower our cost of fulfilment and supporting our continued high growth.
The Project Management team works on the top strategic projects and opportunities across the European operations influencing businesscritical decisions and taking the performance of the operations to the next level. We are looking for exceptionally talented Business Analysts to be part of the core team within ACES. As a business analyst you will be a key member of the project management team and help solving complex operational challenges to improve the efficiency of Amazon European Operations. Your work will be a key contribution to the design test and implementation of solutions aiming to achieve excellence in our operations.
As Business Analyst your key responsibilities will be:
Develop data collection approach that will help define and improve the operational performance
Extract and analyze data to provide key insights that create a coherent data driven storyline
Automate reports and build dashboards to monitor the impact of implemented solutions
Contribute in process design workshops and problem solving sessions
Formulate & test hypotheses with project team
Understand operational process on the floor to identify issues and support in driving changes
Collect feedback and adjust analysis/ dashboards to meet customer needs
Work closely with other key stakeholders of the project (eg. Operations Finance Retail Supply Chain)
The role is ideal for Business Analysts that want to progress into project management. The role requires travel as per project needs.
This is a 10 month FTC
Bachelors Degree
Experience conducting large scale data analysis to support business decision making
Proficient extracting and processing data using SQL
Proven ability to thoroughly understand processes and use data to identify improvement opportunities
Ability to present Data to a wide audience
Intermediate scripting skills (preferably Python)
Minitab/ Tableau
Project management experience
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Project Management team works on the top strategic projects and opportunities across the European operations influencing businesscritical decisions and taking the performance of the operations to the next level. We are looking for exceptionally talented Business Analysts to be part of the core team within ACES. As a business analyst you will be a key member of the project management team and help solving complex operational challenges to improve the efficiency of Amazon European Operations. Your work will be a key contribution to the design test and implementation of solutions aiming to achieve excellence in our operations.
As Business Analyst your key responsibilities will be:
Develop data collection approach that will help define and improve the operational performance
Extract and analyze data to provide key insights that create a coherent data driven storyline
Automate reports and build dashboards to monitor the impact of implemented solutions
Contribute in process design workshops and problem solving sessions
Formulate & test hypotheses with project team
Understand operational process on the floor to identify issues and support in driving changes
Collect feedback and adjust analysis/ dashboards to meet customer needs
Work closely with other key stakeholders of the project (eg. Operations Finance Retail Supply Chain)
The role is ideal for Business Analysts that want to progress into project management. The role requires travel as per project needs.
This is a 10 month FTC
Bachelors Degree
Experience conducting large scale data analysis to support business decision making
Proficient extracting and processing data using SQL
Proven ability to thoroughly understand processes and use data to identify improvement opportunities
Ability to present Data to a wide audience
Intermediate scripting skills (preferably Python)
Minitab/ Tableau
Project management experience
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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