AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion
Key job responsibilities
The position responsibilities will include scaling support of several data center locations and be responsible for daytoday assistance with capacity management. As Network Technician you will work closely with both internal customers and external vendors to facilitate smooth project as directed by Technical Program Managers.
Manage work and priorities through ticketing system and workflow via Remedy trouble ticketing system
Collaborate with various stake holders to remove project obstacles
Troubleshoot networking routing and inter connectivity issues including troubleshooting of network device configuration and low to midlevel application interaction
Troubleshooting cabling infrastructure connectivity issues including patch panels and patch cords.
Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
Participate in the migration basic configuration and rollout of new or upgraded hardware
Experience dealing with customers during problem resolution and operating efficiently under pressure.
Strong prioritization and time management ability.
Able to lift/move up to 15kg regularly with 2 persons or equipment support
A day in the life
This position will work with minimum supervision to drive the stability and sustainability of our nextgeneration networks and to assist in the development of innovative ways to automate and scale our network as we expand.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Bachelor in Computer Science; or Certification in a relevant field (CCENT Network CCNA) and up to 2 years of Networking Deployment experience; or an equivalent combination of education and experience.
Ability to travel within geographical work area is required some travel outside traditional work area may be requested
Fluency in English
Broad understanding of TCP/IP and networking infrastructure technologies e.x (DWDM Systems Twotier architecture Network Automation and Orchestration Routing & Switching)
Understanding of major Command Line Protocols (Cisco IOS JunOS etc.
Experience with cabling infrastructure best practices and methodologies.
Manage work and priorities through ticketing system and workflow
Troubleshooting cabling infrastructure connectivity issues including patch panels and patch cords.
Amazon est un employeur engag pour lgalit des chances. Nous sommes convaincus quune main doeuvre diversife est essentielle notre russite. Nous prenons nos dcisions de recrutement en fonction de votre exprience et de vos comptences. Nous apprcions votre envie de dcouvrir dinventer de simplifier et de construire. La protection de votre vie prive et la scurit de vos donnes constituent depuis longtemps une priorit absolue pour Amazon. Veuillez consulter notre Politique de Confidentialit pour en savoir plus sur la faon dont nous collectons utilisons et traitons les donnes personnelles de nos candidats.
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