e-Commerce Trading Client Services Specialist - Associate
e-Commerce Trading Client Services Specialist - Associate
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$ 48000 - 68800
1 Vacancy
Job Description
Job Description:
Job Title eCommerce Trading Client Services Specialist
Corporate Title Associate
Location Jacksonville FL
Overview
Deutsche Banks eCommerce Client Services team (eCS) are recruiting for electronic trading client support for the Autobahn Trading franchise.
The team are responsible for managing the requirements of Deutsche Banks Direct Market Access (DMA) clients which incorporates Foreign Exchange Listed Derivatives and Fixed Income products. Providing support for platform delivery risk management of orders / positions when connectivity is lost working with clients to resolve trading issues testing and demonstrating new products / functionality are key areas to manage. eCS support a global client customer base using the multi award winning Autobahn franchise.
ECS operate as global model with an emphasis on team collaboration across the global day This involves working with management in Sales Trading Product and Technology in addition to team colleagues A broad range of clients include Hedge Funds Institutional and Corporate customers Government Agencies Asset Managers and Pension Funds.
What We Offer You
A diverse and inclusive environment that embraces change innovation and collaboration
A hybrid working model allowing for inoffice / work from home flexibility generous vacation personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits retirement savings plans parental leave and family building benefits
Educational resources matching gift and volunteer programs
What Youll Do
Manage client orders during technical outages checking position totals reconciling to exchanges
Understand Algorithmic trading functionality and strategies in order to support clients
Responsible for team delivering on local and global initiatives
Develop strong relationships with our client base to ensure their requirements are met on a daily basis and for new offerings
Monitor and manage trading flow for FIX DMA algorithmic trading proprietary trading applications and third party trading offerings
Effectively manage risk to the Bank and Clients Help to facilitate growth of the ebusiness by championing high value add activities
Skills Youll Need
Favourable technical skills (Macro building MS Excel or similar)
Ability to multitask and keep clear accurate status reports
Knowledge of FIX protocol is advantageous but not essential
Relevant product experience in Listed Derivatives/FX/Fixed Income is advantageous but not strictly essential
Keen learner with flexibility to adapt and grow within the role Strong work ethic with client centric and reliable team player mindset
Skills That Will Help You Excel
Demonstrate accountability and seeks aide from management when appropriate
Display insight and ability in identifying issues and contributes towards resolution
Accurate thorough and highly responsible with a good attention to detail
Excellent prioritization and time management skills
Effective communication skills
Expectations
It is the Banks expectation that employees hired into this role will work in the Jacksonville office in accordance with the Banks hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Jacksonville FL is $48000 to $ salaries may be based on a number of factors including but not limited to a candidates skill set experience education work location and other salary ranges do not include incentive compensation or any other type of renumeration.
Deutsche Bank Benefits
At Deutsche Bank we recognize that our benefit programs have a profound impact on our colleagues. Thats why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves at every stage of life. We provide access to physical emotional and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Banks California Privacy Notice please email.
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Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive fair and inclusive work environment.
We are an Equal Opportunity Employer Veterans/Disabled and other protected categories. Click these links to view the following notices:EEOC Know Your Rights;Employee Rights and Responsibilities under the Family and Medical Leave Act;Employee Polygraph Protection ActandPay Transparency Nondiscrimination Provision.
Required Experience:
IC
Employment Type
Full-Time
