Founded in 1952 RubinBrown LLP is one of the nations leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience integrity and value.
RubinBrown redefines the fullservice experience by combining technical and industry expertise with a commitment to personal and highlevel relationships.
Front Desk Receptionist is a key participant in creating the RubinBrown experience for our clients and guests. This position will serve as the initial contact for guests visiting our office.
Major Responsibilities
- Greet all guests to the firm (clients vendors and visitors) as they arrive at the office
- Create a warm friendly and sincere environment
- Greet guests by name
- Offer guests newspapers
- Offer guests refreshments
- Validate parking tickets
- Converse with guests waiting in the lobby for a team member
- Maintain office appearance
- Organize newspapers and magazines
- Load and unload dishwasher daily
- Keep conference rooms front desk area and reception kitchenette clean and orderly
- Monitor and restock catering room supplies (drinks paper towels etc)
- Notify office admin. manager of any needed facility repairs or light bulb replacements
- Monitor use and availability of conference rooms
- Reserve rooms when requested
- Check equipment in conference rooms (phones projectors computers etc. daily and report to IT any damages.
- Support with setting up Conference Room tablets as needed
- Conference room table and chair coordination as needed
- Food ordering/setup/cleanup for various meetings & trainings
- Schedule food delivery prior to meeting set up for the meeting and clean up afterwards.
- Operate Switchboard
- Answer and transfer incoming calls
- Assist clients paying over the phone
- Determine the nature of each call
- Screen phone calls for Team Members
- Transfer calls into voicemail
- Mail Operations
- Track incoming packages for team members and outgoing packages for clients
- Assist with incoming mail outgoing packages and couriers as needed
- Assist the administrative team (office services executive assistants etc. or any other team member with administrative tasks such as:
- Assist set up and preparation for meetings and seminars
- Produce documents in Microsoft Word Excel and PowerPoint using designed templates
- Assist with distribution of invoices and statements to clients
- Assist with review of documents when when requested
- Proofread documents when requested
- All other duties as assigned
Preferred Experience/Background/Skills
- High school diploma
- Two to three years of office administrative support experience required
- One year of receptionist experience preferred
- Superior interpersonal skills professional presence and strong client service background preferred
- Must be able to handle multiple projects simultaneously in a fastpaced environment
- Attention to detail and quality
- Ability to multitask.
- Proficiency in Microsoft Office programs (Word Excel PowerPoint required)
- Ability to effectively utilize technology and a commitment to learn in the technology environment
- Excellent verbal and written communication skills
- Strict adherence to professional ethics
Working Conditions
- The typical office hours are 8:00 a.m. to 5:00 p.m.
- Ability to work extra hours Feb. Apr.
- Travel for this position will be minimal.
- Ability to sit for long periods of time
- Ability to move throughout office
- Ability to lift carry push pull up to 10 pounds
- Ability to speak English to communicate with clients team members etc
Operations Receptionist
One Firm
To foster a highly respected inclusive culture that helps foster and promote an environment that is diverse and equitable for all team members and the firm to achieve growth and deepened expertise. RubinBrown is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation please contact your recruiter.
EEO Employer W/M/Vet/Disabled