Associate Data Services Director

Overview:

The US Data Integrity team within IQVIAs Commercial Solutions unit comprises over 50 employees across multiple geographies and is an exciting and dynamic healthcare practice where you can start or continue your career in the life sciences industry. IQVIA possesses the largest and most comprehensive set of healthcare data assets in the world. The US Data Integrity team enhances the value of IQVIAs syndicated offerings portfolio by serving as a trusted partner to our clients. We provide expertise timely insights & solutions enabling clients to appropriately use our data to formulate better business decisions. We are seeking the best brightest and most analytically motivated individuals to join our team.

This position provides strategic and tactical support to the organization by understanding a variety of data situations and creating communications for clients who purchase one or more of IQVIAs syndicated prescription patient and/or sales data offerings (e.g. NPA Xponent DDD NSP WSP etc.. The candidate will also be responsible for providing support and responding to general questions about prescription and sales offerings to internal clients. In addition this individual would have the ability to function both independently and within a group. The ideal candidate will be attentive to detail and perform with a high degree of accuracy. This position requires strong communication skills and prioritization flexibility to handle tasks across multiple concurring data events.

Job Description Summary:

Responsible for understanding data situations and creating communications for clients who purchase one or more of IQVIAs syndicated prescription patient and/or sales data offerings (e.g. NPA Xponent DDD NSP WSP etc.. The candidate will also be responsible for providing support and responding to general questions about prescription and sales offerings to internal clients.

Principle Accountabilities:

• Gains and maintains a thorough understanding of database issues data investigations client needs processes methodologies and tools.
• Manages identified data situations crossfunctionally to obtain timely resolutions
• Provides analysis support and solutions on impact analysis involving database issues and corrections
• Helps to facilitate the effective communication of impact to IQVIA deliverables platforms and methodologies
• Uses knowledge of internal databases and processes along with client experience to create clear communications.
• Supports timely communications and follow up with Client Service teams to guarantee messages are understood and appropriate plans of action are put in place.
• Assists the Service teams in responding to general client questions and data questions
• Uses established systems and processes to track and report progress on all major milestones service levels risks and opportunities.
• Providesadditional insight and interpretation of the data to enable appropriate resolution of business questions and/or issues identifiescustomized solutions
• Independently leadsonline meetings and discussions (both internally & externally)relatedtoproject work/data analytics
• May independently complete quantitative analysis and research to gain more indepth understanding of trends
• Provides formal and written communications both internally and externally regarding issue status and resolution
• Identifiesways to improveand streamline business operations drivingprocess improvements aligned with desired customer outcomes
• May oversee Analysts workflow and analytics results and synthesize for presentations

Minimum Education Experience & Specialized Knowledge Requirements:

• Bachelors degree in Communications English Business Mathematics Statistics Economics Life Sciences or related field(s)
• Proficiency using Microsoft software tools (Excel PowerPoint Word and Access)
• Knowledge of the industry and an understanding of the marketplace
• Deep understanding of IQVIA data and methodologies
• Minimum46years experiencewith data analysis communications and project management
• Basic knowledge of SQL a plus but not required

Additional Requirements:

• Excellent communication skills are necessary with experience in both written and oral communications.
• Requires analytical thinking and effective time management skills
• Ability toclearly summarizecomplex dataanalysis market/data events &present results internally and externally
• Ability to manage multiple projects and deadlinessimultaneously

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role when annualized is $94200.00 $175000.00. The actual base pay offered may vary based on a number of factors including jobrelated qualifications such as knowledge skills education and experience; location; and/or schedule (full or parttime). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.