Order Management Representative
Order Management Representative
Posted on :
17-04-2025
Employer Active
1 Vacancy
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Job Description
- Deliver excellent Order Management based on achieving targets on KPIs for order entry order confirmation backlog transaction turnaround time output quality etc.
- Provide customer support of the complete order process in SAP following order entry until invoicing to confirm product numbers and delivery methods are all properly applied
- Provide support to customers including answering common inquiries regarding order status freight charges tracking document requests product pricing and availability
- Operate the shared email inbox(es) to assure organization delegation and timely responses
- Execute date changes on customer sales orders resulting from sales allocations and purchasing/planning including system updates and customer notifications
- Utilization of customer portals as necessary for receiving orders submitting ASNs invoices and various customer requirements
- Work closely with the Warehouse and Logistics Operation teams to ensure all steps are taken to fill orders and make ontime deliveries
- Proactively engage and support company initiatives designed to promote a culture of safe working environmental protection and continual improvement
Qualifications :
- Work experience in Customer Service and Order Management within an office based environment
- Knowledge in the usage of MS Office (Word Excel PowerPoint Outlook)
- SAP knowledge preferred
- Very good English skills (spoken and written) and strong communication skills
- Ability to organize self well and manage time effectively within a fast paced detail orientated and interruptionprone environment
Additional Information :
The salary range for this role lays between 53.000 58.000 USD annually for a full time position
Benefits we offer:
- Up to three 3 weeks of paid time off beginning your first year
- Twelve 12 company paid holidays per year
- Medical dental vision Life/AD&D Short and LongTerm Disability Identity Theft and Legal Protection plan options
- medmix Employee Savings Plan / 401k with 100 employer match up to 6 of your annual base salary
- Eligible to receive additional nonelective 401k contributions on a quarterly basis
- Health Savings Account with dollarfordollar matching based on coverage level
- Flexible working hours
- Employee Assistance Health and Wellness Program
- An innovative vibrant and agile culture
- Growth opportunities in a globally successful and dynamic business on a growth trajectory
- Access to a wide range of discounts on shopping entertainment and lifestyle
medmix is an equal opportunity employer committed to the strength of a diverse workforce.
93 of our employees would go above and beyond to deliver results do you have the drive to succeed Join us and boost your career starting today!
All information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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