Reimbursement Specialist - Patient Access
Reimbursement Specialist - Patient Access
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1 Vacancy
Job Description
The Reimbursement Patient Access Specialist is responsible for providing exceptional support to Guardant Health customers the Guardant Health Clinical Laboratory Sales Representatives and our billing vendor. The Reimbursement Patient Access Specialist must possess the ability to communicate professionally and effectively with all individuals including external customers and internal Guardant Health personnel.
Duties to include:
- Receive and respond to telephone and email inquiries from physician offices insurance companies sales representatives and patients inquiries.
- Check incoming requisitions for insurance Medicare Medical etc. patient eligibility.
- Contact clients and patients to obtain or verify billing data.
- Contact clients and patients with information on our Financial Assistance Program.
- Export data from LIMS; upload data into various applications for benefits eligibility and patient information.
- Document all phone calls and follow up activities.
- Contact physicians and other medical personnel to obtain missing information pertaining to billing.
- Adhere to Standard Operating Procedures (SOPs) pertaining to Client Services requirements.
- Perform quality checks to ensure accuracy of data entry.
- Appropriately field calls for reimbursement and billing.
- Other administrative duties.
- Verify incoming requisitions for payment type and data accuracy.
- Hours and days may vary depending on operational needs and some lifting (up to 25 pounds) may be necessary.
Qualifications :
- Bachelors degree or equivalent combination of education and experience preferred.
- Ability to work as part of a team comprised of internal employees contractors and managers.
- Ability to multitask and take on various projects.
- Ability to work with selfdiscipline good judgment and independence in a dynamic office setting.
- Excellent written verbal communication skills are required as is computer proficiency.
- Solid experience using and Microsoft Office.
- Flexibility with respect to working hours based on operational need.
Additional Information :
Hybrid Work Model: At Guardant Health we have defined days for inperson/onsite collaboration and workfromhome days for individualfocused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays Tuesdays and Thursdays. We have found aligning our scheduled inoffice days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant our work model has created flexibility for better worklife balance while keeping teams connected to advance our science for our patients.
The US hourly range for this fulltime position is $20.52 to $28.24. The range does not include benefits and if applicable overtime bonus commission or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any).
Within the range individual pay is determined by work location and additional factors including but not limited to jobrelated skills experience and relevant education or training. If you are selected to move forward the recruiting team will provide details specific to the factors above.
Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however there may be exposure to high noise levels fumes and biohazard material in the laboratory environment. Ability to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities longterm conditions mental health conditions or sincerely held religious beliefs. If you need support please reach out to
Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
All your information will be kept confidential according to EEO guidelines.
To learn more about the information collected when you apply for a position at Guardant Health Inc. and how it is used please review our Privacy Notice for Job Applicants.
Please visit our career page at: Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
