Program Manager-Family Asset Building
Program Manager-Family Asset Building
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USD 70000 - 90000
1 Vacancy
Job Description
Salary Range: $70000$90000
OUR STORY
Since 1965 MAAC has been maximizing selfsufficiency with families and individuals through highquality programs and advocacy in our communities. MAAC employs dedicated staff who provide lifechanging services to thousands of individuals annually through programs in 5 core focus areas: Education Economic Development Health & Wellbeing Housing and Advocacy & Leadership Development. Through a wide variety of programs MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at
Working under the guidance of the Director of Economic Development the Family Asset Building Program Manager will play a key role in shaping the design and implementation of MAACs financial capability and asset building programming. The Family Asset Building Program Manager oversees the daily operations of one or more wealthbuilding programs including but not limited to zerointerest social loans financial education homeownership education Volunteer Income Tax Assistance (VITA) services rental assistance and clean vehicle financing. The Family Asset Building Program Manager is also responsible for supporting program participants in achieving their financial goals which could include purchasing real estate or vehicles preventing eviction establishing and/or repairing credit and increasing savings. Will supervise staff and/or groups of volunteers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to this class.
Program Design and Management
- Provide feedback on program development and design to ensure that MAACs participants have a highquality experience that furthers their pathway to selfsufficiency.
- Provide recommendations for program improvements that enable continuous improvement and improve service delivery
- Plan and coordinate the logistics of daytoday program implementation and operations.
- Assist with establishing controls and procedural guides to document monitor and evaluate the status of projects or program activities in progress.
- Plan and/or arrange program specific work schedules for staff and volunteers; may oversee a small staff or group of volunteers.
- Participate in evaluating and resolving conflicts and disciplinary problems as necessary.
- Assist in establishing and implementing goals objectives and strategic plans.
Financial Coaching and Other Direct Services
- Develop and deliver instruction to individuals or small groups on homeownership vehicle ownership prevention and personal finance through workshops training curriculum and oneonone coaching sessions
- Lead program participant outreach recruitment selection and assessment efforts
- Write and/or modify curriculum on homeownership vehicle ownership eviction prevention and personal finance for use in workshops trainings and oneonone coaching sessions
- Work with participants to develop action plans budgets and savings plans and repair credit as appropriate.
- Coordinate new and existing services with community agencies to supply resources for program participants; refer participants to internal and community resources based on need.
- Prepare and maintain records and case files (electronic and paper) documenting participants personal and eligibility information services provided and financial/asset building outcomes.
Compliance and Performance Tracking
- Ensure all program goals and funding source requirements are met and are in compliance with governing laws
- Evaluate the effectiveness of program activities and recommend modifications to processes and procedures
- Prepare review and/or submit narrative and statistical reports on program performance activities and results
- Work in partnership with the Learning & Evaluation Team to ensure clean data collection and alignment with program goals and objectives.
- Assist in preparing reviewing and submitting required reports and other documents ensuring compliance with program funding requirements.
- Maintain familiarity with local data and statistics regarding the housing industry financial literacy fraud and other policies and practices that can affect longterm selfsufficiency.
Partnership Cultivation
- Attend various meetings and make presentations as appropriate.
- Understand apply and communicate to external partners the requirements and guidelines for programs.
- Establish and maintain effective working relationships with lenders real estate agents other relevant industry partners and collaborative groups to enhance program offerings and strengthen MAACs regional representation in family assetbuilding.
- Perform other related duties as assigned.
- Theory principles practices and techniques of training and instruction particularly as related to adult development.
- Methods and techniques for conducting needs assessments and designing individual development plans
- Administrative principles and methods including goal setting program development and implementation.
- Principles and practices of business communication.
Ability to:
- Present proposals and recommendations clearly logically and persuasively.
- Prepare clear concise and accurate reports correspondence analytical studies and other written materials.
- Interpret MAAC policies and procedures and applicable local state and federal legislation.
- Analyze complex problems evaluate alternatives and make sound appropriate recommendations.
- Exercise sound independent judgement and initiative within established guidelines.
- Establish and maintain highly effective working relationships with managers supervisors employees labor representatives and others encountered in the course of work.
EDUCATION/EXPERIENCE/CERTIFICATION
- Bachelors degree in business administration finance or accounting social science sociology cultural studies or related field preferred and/or four 4 years experience developing and administering financial education and/or asset building programs.
- Nonprofit or government agency experience strongly preferred
VALUEBASED BEHAVIORS
Listens attentively to others. Asks clarifying questions to gain a better understanding of the other persons views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with coworkers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of coworkers. Protects the proprietary information of MAAC systems
Follows rules regulations and policies; positively contributes to implementing changes
Deals with issues directly in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules regulations and policies; positively contributes to implementing changes
HEALTH STATUS
Must have a physical examination TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza* pertussis and measles as required by state and federal regulations prior to the first day of employment.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class an employee is regularly required to stand walk and sit talk or hear both in person and by telephone uses hands to finger handle or feel objects or controls reach with hands and arms. An employee also is regularly required to stoop kneel bend crouch or crawl climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision distance vision depth perception color vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management administrators staff teachers parents family members children and others encountered in the course of work.
BACKGROUND CLEARANCE
All positions are subject to a background/education check DMV check NSOR exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.
Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance signed criminal record statement and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.
TRANSPORTATION
Must have and maintain a valid California Drivers License daily use of a personal insured vehicle and have and maintain a motor vehicle driving record acceptable to MAACs insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.
Required Experience:
Manager
Employment Type
Full-Time
