Operational Support Coordinator

VCU

Posted on : 11-04-2025

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1 Vacancy

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Job Location

Richmond, VA - USA

Monthly Salary

$ 48500 - 60000

Vacancy

1 Vacancy

Posted on : 11-04-2025

Job Description

Operational Support Coordinator Benefits of working at VCU

All fulltime university staff are eligible for VCUs robust benefits package that includes: comprehensive health benefits paid annual and holiday leave granted up front generous tuition benefit retirement planning and savings options taxdeferred annuity and cash match programs employee discounts wellbeing resources abundant opportunities for career development and advancement and more. Learn more about VCUs benefits here.

Job Code19214N Recruitment PoolAll ApplicantsPosting Numberreq7223 UnitPublic Safety And Security MBU DepartmentVCU Police DepartmentDepartment Website Link LocationVCU Address907 Floyd Ave Richmond VA 23284 USA Duties & Responsibilities

Summary:

VCU is unlike any university you have ever seen. We bring curiosity passion and an unrelenting drive to discover the ideas others cant. We envision a future that is unbound by tradition that seeks to disrupt the way things have always been. A premier urban public research university VCU is a great place to work. Its a place of opportunity where your success is supported and your career can thrive. VCU offers employees a generous leave package career paths for advancement competitive pay and an opportunity to do missiondriven work.

VCU Police is seeking an Operational Support Coordinator to join their team!This position provides comprehensive project management and oversight of VCUPDs Axon systems related to body worn camera and taser program management and implementation and provides general operational support to the Office Manager to include but not limited to:

Maintains high competency knowledge level of understanding police policy regarding body worn camera usage; utilizes knowledge to analyze footage identify and develop improvement recommendations and provide training on policy to all VCUPD sworn employees.

Reviews body worn camera video on a daily basis for a period of 34 hours if not more; watch for and document abnormalities in the officers activities (attitude spoken word force policy violations etc. also documenting examples of excellent response.

Summary of Duties:

Maintains accurate and complete records for reviews conducted by Patrol supervision.

Maintains strict confidentiality on all video activity observations issues witnessed and recommendations except as required during discussions with the executive level command staff.

Serves as the primary contact with the Commonwealth Attorneys Office and other law enforcement agencies regarding body worn camera video requests. Timely and accurate request responses are required.

Works closely with VCUPD internal FOIA Liaison and external VCU FOIA officers to edit and distribute BWC footage as requested and tracks requests from the public insurance agencies legal offices etc. Complete video redacting as required for release including muting and blurring for BWC footage and campus camera footage.

Identifies retrieves and organizes camera footage (BWC and campus camera) relevant to the incidents to be reviewed by the VCU Community Oversight & Advisory Committee. Manages the respective footage during the biannual meetings.

Coordinates equipment technical issues and returns with the vendor; orders spare parts as needed. Maintains a close relationship with the departments Axon Customer Success Manager.

Maintains appropriate inventory of all BWC recording devices and accessories.

Ensures all software updates are complete; coordinates with VCUPDs IT Team Lead for any assistance needed for updates/upgrades.

Compiles distributes and maintains various weekly monthly and quarterly reports pertaining to the body worn camera program and other Axon products.

Provides support to the TASER training coordinator including inventory other hardware and software related issues as necessary.

Provides backup to Office Manager to include logistical arrangements for meetings and events general office support and presentation preparation.

Performs building manager responsibilities for of VCUPD headquarters building.

Qualifications

Minimum Qualifications

Knowledge and understanding of law enforcement policy and procedures.

Proficient skills with MS Office and Google Suite applications and overall system application knowledge.

Must have strong project management skills with demonstrated ability to prioritize and manage a variety of projects.

Ability to analyze interpret and present information to various levels of supervision.

Must have excellent communication skills with the ability to communicate and work effectively at all levels within and outside the University.

Demonstrated experience working in and fostering an environment of respect professionalism and civility with a population of faculty staff and students from various backgrounds and experiences or a commitment to do so as a staff member at VCU.

Few years experience coordinating projects.

Must never have been convicted of a felony crime involving moral turpitude or domestic violence.

Must be able to pass a background check including fingerprinting.

Preferred Qualifications

Some college or graduate of college/university with major studies in areas of business or public administration or an equivalent combination of experience and training.
Certified law enforcement officer or military environment experience beneficial.
Two years or more experience managing calendars and scheduling.

FLSAUniversity Employee Job FTE1 Exemption StatusNonExempt Restricted PositionNo EClassUF University Employee FT Job CategoryUniversity EmployeeORP EligibleNo Salary Range$48500 $60000 Compensation TypeSalaried Target Hire Date6/1/2025 Contact Information for Candidates

Jennifer Brown

Documents Needed to ApplyResume & Cover Letter

Required Experience:

Employment Type

Full Time

Company Industry

Key Skills

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About Company

VCU

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Operational Support Coordinator

VCU

Job Description

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About Company

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