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Job Description
DEADLINE FOR APPLICATIONS
11 May 202523:59GMT01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
CONSULTANTs NAME: Virginia Yu
JOB TITLE: Multimedia Hub Manager
TYPE OF CONTRACT: Regular Consultant Level I
UNIT/DIVISION: Creative Studio Unit/Communications & Media Division COM
DUTY STATION (City Country): Working remotely from PPR
DURATION: 11 months
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The Multimedia Hub Manager is critical for helping WFP capture archive and distribute multimedia content and creative assets to both internal and external audiences in a timely and effective manner. The consultant under the direct supervision of the Senior Story Producer will lead the ongoing management of the WFP global digital asset management (DAM) system the Multimedia Hub and will act as the focal point to managing the contract with the software supplier (Orange Logic).
ACCOUNTABILITIES/RESPONSIBILITIES:
The candidate will perform the following duties:
Lead plan and manage the design and development of the digital asset management system the Multimedia Hub for WFP developing custom solutions to meet the complex archiving and content distribution needs of HQ teams country offices and regional bureau;
Oversee all supporting aspects of the system including developing governance structure keywording ensuring robust taxonomies and base meta data standards and ensuring freelance suppliers contract agencies as well as staff meet these requirements;
Lead on management of contract with software developers (Orange Logic) to create system and develop processes while managing the migration of existing photo and video archives into the central multimedia repository;
Act as day to day focal point with software developer implementing development/ upgrades to meet WFP needs and ensuring vendor meets contractual requirements;
Implement country specific work flows and processes designed to maintain and enhance the specific content needs of HQ teams/ Country Offices / Regional Bureaus and to support overall communication aims of the organization by distributing content in a timely manner;
Build capacity of WFP staff globally on all aspects of uploading keywording and distribution of content through multimedia library providing advice developing guidance and training modules to ensure consistent quality communications. Support teams to train freelance photographers/ filmmakers and other external suppliers with upload as needed;
Working with HQ teams train and support them to prepare packages of curated communications products in the multimedia hub to brief eg media releases with integrated VNRs creative studio story packages donor visibility content packages;
Monitor incoming content from teams across the world and establish processes for identifying the best content for stakeholder needs ensure quality make HQ teams aware of new content and ensure timely release of content to users. Provide updates on the Creative studio content teams channel on a regular and frequent basis;
Line manage video assistant and train in archiving develop work plans monitor performanceagainst objectives and ensure appropriate development to enable high performance;
Along with video assistant act as main point of contact for all admin/ technical issues relatedto the Multimedia Hub. Liaise with IT colleagues in COM (Communications & Media Division)and in WFP more broadly to ensure multimedia library is fit for purpose and meets WFPrequirements related to taxonomy and security;
Coordinate and prepare accurate and timely reporting on download views and active usersrelated to the system and work with other communications teams to develop reportingsupportive to their projects to enable informed decisionmaking evaluation of objectives andconsistency of information presented to stakeholders;
Work in close collaboration with HQ/ Regional Bureaus / Country Offices counterparts toensure quality control of content by aligning activities and ensure a coherent and scheduledapproach to uploading archiving and distribution of content and communications products;
Contribute to preparedness actions establishing upload and distribution processes particularly for rapid onset emergencies providing technical recommendations and guidanceand monitoring the management of risks. This includes establishing a purchasing process forimagery connected to rapid onset emergencies to meet PPF needs;
Be available for out of hours oncall emergency work with the ability to be on call overweekend.
DELIVERABLES AT THE END OF THE CONTRACT:
Upgraded the system to latest version (recommended period between versions is 18 months)and ensured training for teams as required following upgrade.
Researched and made available (where appropriate) new Orange Logic/Cortex functionality.
Trained Multimedia Hub Assistant in further advanced administrative functions of Cortex.
Made improvements to the system/workflows in line with review lead by external consultantto better working across COM teams.
Trained nominated HQ RBX & CO focal points and maintain knowledge base with ongoingtraining & support across all of WFP.
Developed bespoke content sections in line with content released throughout term of contractso it reflects the work of WFP successfully.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: Advanced University degree in Archiving Journalism Public Relations Communications Photography or other relevant field or First University degree with additional years of related work experience and/or trainings/courses.
Experience:
At least five years of relevant professional experience with archivingcataloguing and managing multimedia assets.
DESIRABLE at least three years of direct experience managing digitalassets in the Orange Logic (cortex) system the software used by designed and managed advocacy and campaign initiatives andprovided advice to colleagues;
Knowledge & skills:
Direct experience managing digital asset management systems (with photofootage and stories) using Orange Logic software including the managementof user permissions purposes and asset metadata;
Sophisticated understanding and technical knowledge of establishing userpermissions asset permissions asset metadata system architecture multimedia workflows keywording data security archiving and preservation and other core skills required to manage a digital asset management system properly;
Strong understanding of UX (user experience) issues and commitment to easingand enhancing the user journey on digital platforms;
Experience establishing tailored systems at geographical levels to meet contentrequirements of country offices/ bureau;
Ability to analyse reporting data and identify download trends to highlight usageof content across the organization;
Ability to work collaboratively as part of a diverse team and to supportcolleagues to develop workflows that meet their specific needs;
Experience of managing and developing a largescale digital asset managementsystem for an international organization;
Broad knowledge of ingesting editing and archiving digital media for filmproduction and photography;
Experience of using film and photo editing software;
Experience of image manipulation in Photoshop;
Ability to write in plain English and basic copyediting and proofreading skills;
A high level of computer literacy (eg Word Excel databases desktop publishingskills);
Ability to understand and accept the requirement for sensitivity/ confidentialitywhen handling information in particular with sensitive data contained onconsent forms.
Languages: Fluency in oral and written English mandatory. An intermediate knowledge of another official UN language (Arabic Chinese French Russian and Spanish) or Portuguese (one of WFPs working languages) is a plus.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Required Experience:
Contract
Employment Type
Full-Time
