AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer data to ensure that all customer data is sanitized and properly managed.
We are currently expanding our infrastructure team and are looking for Rack Decom Technician. As part of the Rack Decom team you will be responsible for processing and facilitating legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. You will also process large volumes of customer data to ensure that all customer data is sanitized and properly managed. You will develop familiarity with basic PC components/hardware (HDD/SSD/Flash/Removable storage media/Ram/CPU/Motherboard/InputOutput devices)
This is an entry level position and qualified candidates do not require intimate details of software operations or networking protocols.
There may be an element of shift based work and physically demanding work required with this role.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Key job responsibilities
Decommissioning and processing of legacy hardware out of the data center facilities
Adhere to security and safety best practices in the data center
Unpacking/repacking fragile electronics
Relocating and moving of large enterprise equipment
Creating/attaching labels and barcodes
Hard drive installation removal and destruction
Basic Networking hardware removal/installation and clearing of configurations.
Updating progress through a web ticketing system or to a team lead
Escalating to senior technicians and management as needed/required
Familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media/USB/FireWire/Esata/Ram/CPU/Motherboard/InputOutput devices
Laptop and basic IT software literacy
Works well with others and communicate/promote cross team functionality
Ability to perform duties constantly and without deviations unless otherwise instructed
A day in the life
The decom team operates across all Data Centers in the region and carry out a number of activities to ensure that AWS is able to scale to fulfill customer capacity demand. The team contributes to this by decommissioning legacy racks to free up positions for reuse. These activities require strong cross team collaboration with the security logistics environment safety data center engineering and data center operations internal teams. The team also manage vendors and engage with colo management as part of this role.
High school or equivalent diploma
Experience with computer hardware troubleshooting and repair
Experience in networking
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience working in a critical environment and/or Data Centre
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice
to know more about how we collect use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.